Lumeris

Lumeris

Population Health & Healthcare Analytics

About Lumeris

Lumeris is a physician-founded healthcare technology company that transforms primary care delivery through its AI-powered Primary Care as a Service platform, Tom™. For over 15 years, Lumeris has partnered with health systems, provider groups, and payers to deliver high-value patient care at scale. The company was founded at the point of care by physicians who understood the challenges of modern primary care delivery, including Dr. Tom Doerr (1957-2019). Today, Lumeris combines physician-led insight with advanced agentic AI to make primary care more connected, proactive, and sustainable. Tom™ serves as an AI care team member that automates routine clinical tasks, provides Best Next Action intelligence, and coordinates care across fragmented healthcare journeys. The platform continuously monitors patient data, identifies care gaps, manages chronic conditions, and engages patients between visits through conversational AI. Lumeris serves 1.4M+ lives across commercial, Medicare, Medicaid, and value-based arrangements, processing $90B in claims data. The company operates Tomorrow Labs in Cambridge, Massachusetts, where teams combine advanced AI and human-centered design to address America's primary care shortage. Lumeris partners side-by-side with health systems and physician groups to reduce clinician burnout, improve care quality, drive financial value in value-based care models, and deliver equitable, team-based primary care at scale.

Mission & Story

Founding Story

Founded at the point of care—not a boardroom—by physicians including Dr. Tom Doerr (1957-2019). The company originated from a Midwestern exam room, built by physicians who understood primary care challenges firsthand and sought to create technology that works with physicians, not around them.

Clinical Focus

Medical conditions and clinical areas addressed by Lumeris.

chronic condition managementprevention and wellnesscare transitionsmedication adherenceannual wellness visits

Who It Serves

Health SystemsPhysician GroupsPayersACOsRural Health Organizations

Milestones & Awards

Recent Milestones

Tom™ Symptom-Checking Capability launched June 2026 to support high-risk patients between primary care visits. Instacart joined Collaborative for Healthy Rural America (CHRA) in May 2026. Company featured in major media coverage including 'Inside Tom: Lumeris is quietly building primary care's operating system' in May 2026.

Awards & Recognition

30+ recent media mentions across major outlets

Key Partnerships

Instacart (Collaborative for Healthy Rural America)health systemsphysician groupspayers

Company Details

Headquarters
Cambridge, MA, USA

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Security & Compliance

HIPAA
Last updated Jun 30, 2026

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