About Twistle
Twistle by Health Catalyst is a patient engagement platform that delivers automated, multi-channel communication between care teams and patients to drive better outcomes and reduce costs while delivering an exceptional patient experience. The platform empowers patients to optimize their care with personalized messaging using secure SMS text, patient portals, and IVR (Interactive Voice Response). Twistle's AI technology optimizes message delivery to improve patient engagement and reach patients through their preferred communication channels. The solution helps increase staff productivity by alerting care teams when patients require interventions, enabling proactive care management and reducing administrative tasks so clinicians can work at the top of their license. The platform integrates seamlessly with existing IT ecosystems, incorporating outreach and responses into EHRs and CRMs automatically, and connecting with remote monitoring devices to enable personalized communication. Twistle serves healthcare organizations seeking to improve patient outcomes through better engagement, with documented results including 93% improved patient satisfaction, 30% reduced length of stay, 38% reduced readmissions, and 30% reduced no-show rates. As part of Health Catalyst, Twistle combines healthcare-specific data models, scalable architecture, pragmatic AI, and expert support to help over 1,100 healthcare organizations transform care workflows and achieve measurable results.
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Part of Health Catalyst's integrated solutions portfolio serving 1,100+ healthcare organizations with 390+ documented case studies
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