Linked research, clinical, and regulatory source pathways.
Company profile
About Luma Health
Luma Health is a healthcare technology company that delivers Operational AI solutions designed to remove bottlenecks and friction from patient journeys. The company's platform, built on its proprietary Spark AI core, orchestrates complex healthcare workflows across four core areas: patient access, engagement, intake, and payments. Luma's solutions include conversational AI agents, automated scheduling and referral management, patient communication tools, eligibility verification, and intelligent document processing. The platform integrates bidirectionally with all major EHR systems including Epic, Oracle Health, MEDITECH, Cerner, Athenahealth, and others. Trusted by over 1,000 healthcare organizations across the United States, Canada, and the United Kingdom, Luma serves enterprise health systems, specialty groups, regional and rural care providers, and primary care practices. The company's AI-powered approach helps healthcare organizations reduce time to care, save staff hours on manual tasks, decrease no-shows, and increase revenue. Luma's technology is built on more than a decade of patient engagement expertise and is trained on real healthcare workflows, enabling it to automate up to 95% of certain call center tasks while maintaining HIPAA compliance and enterprise-grade security.
Company description Luma Health official website
Primary marketPatient Engagement & Support
Commercial modelCommercial information available on request
Company presenceOfficial website
Work at Luma Health?
Claim this listing Claim this profile to manage Company information and connect with the Health AI Central audience.
01 · Operating footprint
Where the Company operates
Company-profile context for clinical focus, customers, deployment, integration, milestones, and partnerships.
Clinical focus
No clinical focus areas are currently listed.
Who it serves
- Enterprise Health Systems
- Payers
- Primary Care
- Regional & Rural Care
- Specialty Groups
Deployment & integration
Deployment information is currently being developed.
Recorded integration context: Athenahealth, Call center solutions, Cerner, CRM platforms, eClinicalWorks, Epic, Greenway, MEDITECH, Nextech, NextGen, Oracle Health, Population health systems, RCM systems, Telehealth platforms.
Geographic context
MarketsCanada · United Kingdom · United States
Company sourceOfficial website
Company milestones
Platform expansion
Launched Fax Transform for automated fax processing, introduced no-code AI workflow builder (Novel Workflows), deployed outbound conversational AI for no-show recovery
Partnerships
Recorded partners
No partners are currently listed.
02 · Flagship portfolio
Products, workflows, and platform capabilities
Selected source-backed Company products and the available commercial context.
No source-backed Company products are currently listed.
03 · Research intelligence
Research Intelligence evidence
Publications, preprints, clinical validation, and regulatory records in Evidence Position order.
Evidence position
Publications, clinical validation, and regulatory records connected to this Company appear here.
Research
Publications & preprints
Knocking down silos and herding apps: Digital health governance at a large health system.Healthcare (Amsterdam, Netherlands) · Jun 1, 2026
Clinical validation
Clinical-trial records
No linked records are currently available.
Regulatory
Regulatory records
No linked records are currently available.
04 · Company-reported outcomes
Outcomes and case studies
Company-reported outcomes and customer stories are distinct from linked Research Intelligence evidence.
61 days reduction in time to care on average
Overall platform impact
2-3 hours saved on manual calls daily
Staff efficiency gains
47% increase in revenue on average
Financial impact
95% automation of after-hours calls
UAMS case study with conversational agent
800+ hours saved annually
UAMS after-hours cancellation processing
05 · Leadership
Leadership team
Leadership profiles and professional links from the current Company record.
No active leadership profiles are currently listed.
06 · Company updates
Updates from Luma Health
Recent articles published on Luma Health's official website.
No Company updates are currently listed.
07 · HAIC coverage
Coverage and analysis
Health AI Central reporting that mentions this Company.
No HAIC coverage is currently linked to this Company.
08 · Official presence
Company sources and channels
Curated official destinations from the active Company record.
09 · Market pathway
Additional Companies in this Market
Other active Companies in the same market, selected alphabetically from the HAIC directory.
Market context
Patient Engagement & Support
Companies using AI to engage patients, provide health education, facilitate peer support, offer AI health coaching, or help patients navigate their healthcare journey. Includes patient communities, AI health mentors, peer support networks, and platforms that empower patients to take an active role in managing their own health.
Explore the full market directory or compare this Company with additional active profiles.
View all Companies in this market10 · Pro research
Coming soon
Expanded Company research is in development.
Health AI Central Pro · Coming Soon
Deeper Company research is coming soon.
Pro Research will introduce expanded technical context, linked evidence analysis, and comparative Company research.
Expanded product, deployment, integration, and partnership research.
Record-level provenance and review context.