CareMessage

CareMessage

Patient Engagement & Support

About CareMessage

CareMessage is a technology nonprofit organization building the largest patient engagement platform specifically designed for low-income populations in the United States. Since 2013, CareMessage has reached 20 million patients and exchanged over 500 million messages across 45 U.S. states and territories, making it the only patient engagement solution proven to improve health equity at scale. The platform serves as a comprehensive Health Equity Engine that works alongside healthcare staff to scale population health initiatives. CareMessage offers end-to-end patient lifecycle messaging, from appointment reminders and recall campaigns to health coaching and closed-loop referrals. The platform integrates with all major EHR systems through HL7, FHIR, API, and SFTP connections, enabling data-powered patient segmentation and precision engagement. CareMessage's patented technology enables flexible patient targeting and automated engagement workflows while maintaining a human touch. The platform includes AI-powered features like response assistants and automated rescheduling, paired with clinically-validated content built from millions of patient interactions. The organization primarily serves Federally Qualified Health Centers (working with 1 in 7 FQHCs nationwide), free and charitable clinics, tribal health organizations, and primary care associations. As a nonprofit, CareMessage reinvests revenue into impact, with many team members having lived experiences in the communities they serve. The organization has received backing from the OpenAI Foundation and recognition including TIME's 2026 Impact in Equality Award and placement on the TIME100 Most Influential Companies List.

Mission & Story

Mission

We are here for health equity.

Founding Story

The team, many with lived experiences in these communities, leverages a nonprofit model to reinvest revenue into impact.

Clinical Focus

Medical conditions and clinical areas addressed by CareMessage.

DiabetesPreventive care screeningsChronic disease managementPhysical activitySmoking cessationNutrition

Who It Serves

Federally Qualified Health Centers (FQHCs)Free and Charitable ClinicsTribal Health OrganizationsPrimary Care AssociationsHealth Center Controlled NetworksCharitable Pharmacies

Milestones & Awards

Recent Milestones

Received backing from OpenAI Foundation (2026). Named TIME's 2026 Impact in Equality Award recipient and TIME100 Most Influential Companies List (April 2026). Named to Inc.'s 2025 Best in Business List (December 2025). Launched Wellness Copilot for diabetes management (November 2025). Launched Outreach Insights feature (July 2025). Published Stanford study in JAMA Network Open (September 2025). Received third place in CTIA Wireless Foundation's Catalyst 2025 (September 2025). Hosted inaugural Connected by Care 2025 Summit (October 2025).

Awards & Recognition

TIME's 2026 Impact in Equality Award, TIME100 Most Influential Companies List (2026), Inc.'s 2025 Best in Business List (Best Social Good Category), CTIA Wireless Foundation's Catalyst 2025 (Third Place)

Key Partnerships

OpenAI FoundationPrimary Care AssociationsHealth Center Controlled Networks (HCCNs)State and regional primary care associations

Company Details

Founded
2013

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Security & Compliance

HIPAA
Last updated Jun 28, 2026

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