Company profile

Tortus

Every word captured. Every patient seen. The clinical AI partner to NHS systems - safe, regulated, proven at scale.

Clinical Documentation & Workflow

Company profile

About Tortus

TORTUS is a UK-based clinical AI company that has developed the first ambient voice technology (AVT) certified as a UKCA Class IIa medical device. The company provides AI-powered clinical documentation solutions specifically designed for the NHS, automatically capturing and transcribing patient consultations while generating structured clinical notes, letters, and referrals in seconds. Founded in November 2022 by NHS doctors and engineers at Entrepreneur First, TORTUS has processed over 2.5 million consultations across 1,000+ NHS organisations and 50+ clinical settings, from emergency departments to mental health services. The platform features a proprietary clinical safety system called 'The Shell' that verifies every statement against the actual consultation, removing unsupported claims before clinicians review the notes - achieving a 92.7% hallucination detection rate. TORTUS integrates directly into major NHS electronic patient record (EPR) systems including Epic and Cerner, as well as X-On and Avaya telephony services. The company's technology has been validated through Europe's largest ambient-voice evaluation, involving 9 clinical sites and 17,000+ patients, demonstrating a 23.5% increase in direct patient care time and 13.4% productivity gain in emergency departments. These results contributed to the UK Government NHS Ten Year Plan for AVT. TORTUS serves NHS trusts, ambulance services, GP practices, and healthcare technology partners through both direct deployment and an SDK that enables other healthcare software providers to embed ambient voice capabilities into their products.

Company description Tortus official website

Mission. To eliminate human error in medicine. Medicine should be as safe as aviation, every single time. We believe AI, used carefully and proven rigorously, is the path to get there.

Primary marketClinical Documentation & Workflow
Commercial modelCommercial information available on request
Company presenceOfficial website
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01 · Operating footprint

Where the Company operates

Company-profile context for clinical focus, customers, deployment, integration, milestones, and partnerships.

Clinical focus

  • Ambulance/pre-hospital care
  • Cardiology
  • Dermatology
  • Emergency medicine
  • Mental health
  • Outpatient specialty care
  • Physiotherapy
  • Primary care/GP

Who it serves

  • Ambulance Services
  • GP Practices
  • Healthcare Software Vendors (via SDK)
  • Hospital Emergency Departments
  • Mental Health Services
  • NHS Trusts
  • Outpatient Clinics

Deployment & integration

Cloud Saas · Embedded deployment with recorded integration context.

Recorded integration context: Avaya telephony, Cerner, Epic, Limbic Care platform, Medicus EHR, Ortivus ePCR, Surgery Intellect, X-On Surgery Connect.

Geographic context

MarketsDevon · England · London · Somerset · United Kingdom
Company sourceOfficial website

Company milestones

Platform expansion

June 2026: First AVT to achieve UKCA Class IIa certification. May 2026: 2 million patients seen. March 2026: 1 million patients seen. January 2026: Launched The Shell hallucination reduction system. December 2025: Accepted into MHRA AI Airlock Phase II. September 2025: First NHS secondary care deployments including LAS, Somerset NHS, Royal Devon with first Epic and Cerner ambient integrations. March 2025: Partnership with X-on Health for 3,500 GP surgeries.

Partnerships

Recorded partners

  • Digital Health London
  • Entrepreneur First
  • Great Ormond Street Hospital
  • Khosla Ventures
  • Limbic (mental health)
  • London Ambulance Service
  • Medicus (primary care)
  • MHRA AI Airlock Phase II
  • National Innovation Accelerator
  • OpenAI Economic Forum
  • Ortivus (emergency care)
  • Royal Devon University Healthcare
  • Somerset NHS Foundation Trust
  • St George's University Hospitals
  • X-On Health (3,500 GP surgeries)

02 · Flagship portfolio

Products, workflows, and platform capabilities

Selected source-backed Company products and the available commercial context.

The Shell

Proprietary clinical safety system that verifies every statement against consultation audio and removes hallucinations

Software · EmbeddedCompany source

TORTUS Ambient Voice Technology

Clinical AI that captures consultations, generates structured notes, and writes back to the EHR - proven across 2.5M NHS consultations

Platform · Cloud SaaSCompany source

TORTUS SDK

Embed clinical AI in your product - Class IIa medical device certification inherited, hallucination reduction included

Api · EmbeddedCompany source

03 · Research intelligence

Research Intelligence evidence

Publications, preprints, clinical validation, and regulatory records in Evidence Position order.

04 · Company-reported outcomes

Outcomes and case studies

Company-reported outcomes and customer stories are distinct from linked Research Intelligence evidence.

23.5% increase in direct patient care time

NHS England Phase IV evaluation

13.4% A&E productivity increase

NHS England Phase IV evaluation

15% throughput increase on ambulance clinical hub

London Ambulance Service pilot, Davis et al.

5 minutes saved per outpatient encounter

Outpatient clinics

47 minutes back per shift in Emergency Department

St George's University Hospitals trial

15,000 more appointments per year

Royal Devon University Healthcare across Devon

92.7% hallucination detection rate

Live platform metric via The Shell system

75% major hallucination reduction

Peer-reviewed, npj Digital Medicine

80% reduction in admin

Hospital consultant testimonial

NHS England Phase IV Evaluation

Multi-site ambient voice technology evaluation across 9 clinical sites and 17,000+ patients

23.5% more direct patient-care time, 13.4% A&E productivity increase

St George's University Hospitals

Emergency Department documentation efficiency and patient capacity improvement

13.4% productivity increase per shift, 47 minutes saved per shift, halved documentation time, one more patient seen per shift

London Ambulance Service

Ambulance clinical hub documentation for paramedics

15% throughput increase on the ambulance clinical hub, one-year pilot running across telephone clinical hub

North London GP Practice

GP documentation and administrative burden reduction

80% reduction in admin time, GP stated 'I would quit my job if you took TORTUS away'

Outpatient Clinics (General)

Outpatient encounter documentation efficiency

5 minutes saved per outpatient encounter

Royal Devon University Healthcare

Outpatient documentation with Epic integration

15,000 more appointments per year across Devon, first trust to fully integrate TORTUS with Epic

05 · Leadership

Leadership team

Leadership profiles and professional links from the current Company record.

No active leadership profiles are currently listed.

06 · Company updates

Updates from Tortus

Recent articles published on Tortus's official website.

07 · HAIC coverage

Coverage and analysis

Health AI Central reporting that mentions this Company.

No HAIC coverage is currently linked to this Company.

08 · Official presence

Company sources and channels

Curated official destinations from the active Company record.

No official links are currently listed.

09 · Market pathway

Additional Companies in this Market

Other active Companies in the same market, selected alphabetically from the HAIC directory.

Market context

Clinical Documentation & Workflow

Companies that use AI to automate clinical documentation, generate medical notes from patient-clinician conversations, or streamline clinical workflows. Includes ambient AI scribes, voice-to-text medical documentation, NLP-powered clinical note generation, and tools that reduce administrative burden on clinicians.

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10 · Pro research

Coming soon

Expanded Company research is in development.

Health AI Central Pro · Coming Soon

Deeper Company research is coming soon.

Pro Research will introduce expanded technical context, linked evidence analysis, and comparative Company research.

ResearchEvidence analysis

Linked research, clinical, and regulatory source pathways.

CompanyTechnical context

Expanded product, deployment, integration, and partnership research.

MethodSource & review record

Record-level provenance and review context.

Coming Soon