Agent Factory
AI agents for clinical workflow automation
Platform · Cloud SaaSCompany source
Company profile
About Epic
Epic Systems Corporation is a leading healthcare software company that develops electronic health record (EHR) and health information technology solutions. Founded in 1979 in a basement with three half-time employees, Epic has grown to serve more than 325 million patients with current electronic records in its system. The company's mission is to help people get well, help people stay well, and help future generations be healthier. Epic's software serves a comprehensive range of healthcare organizations including academic medical centers, community hospitals, children's organizations, independent practices, integrated delivery networks, payers, mental health facilities, dental clinics, urgent care centers, and many other healthcare settings. The company has been recognized as the #1 Overall Software Suite in KLAS for 16 consecutive years. The company has rapidly embedded artificial intelligence throughout its software platform, offering AI solutions for patients (Emmie), clinicians (Art), and revenue cycle operations (Penny). Epic's AI capabilities include clinical documentation assistance, predictive analytics, and automated administrative workflows. The company maintains a HIPAA-compliant AI pipeline that integrates state-of-the-art language models like GPT-4. Epic operates as an employee-owned, developer-led software factory that invests 35% of operating expenses in research and development. The company does not grow through acquisitions, instead building all software in-house. Epic's patient portal, MyChart, extends care into patients' homes and mobile devices, while its interoperability initiatives and research platform (Epic Research and Cosmos) support data-driven healthcare improvements across the industry.
Company description Epic official website
Mission. Software to help people get well, help people stay well, and help future generations be healthier.
Primary marketClinical Documentation & Workflow
Commercial modelCommercial information available on request
Company presenceOfficial website
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01 · Operating footprint
Where the Company operates
Company-profile context for clinical focus, customers, deployment, integration, milestones, and partnerships.
Clinical focus
- General preventive medicine
- Obesity/GLP-1 management
- Sepsis in pregnancy
Who it serves
- Academic Medical Centers
- Community Hospitals
- Dental Clinics
- Health Systems
- Independent Practices
- Integrated Delivery Networks
- Mental Health
- Payers
- Retail Clinics
- Urgent Care
Deployment & integration
Cloud Saas · Embedded · Hybrid deployment with recorded integration context.
Recorded integration context: Infusion pumps, MyChart patient portal, National Donate Life Registry.
Geographic context
MarketsAustralia · Europe · Netherlands · United States
Company sourceOfficial website
Company milestones
Platform expansion
AI Charting rollout, Agent Factory launch helping clinical teams with infusion chart prep and discharge rounds, MyChart becoming leading national pathway for organ donor registration, GLP-1 prescription tracking dashboards
Partnerships
Recorded partners
- Microsoft
02 · Flagship portfolio
Products, workflows, and platform capabilities
Selected source-backed Company products and the available commercial context.
Art
AI assistant for clinicians
Software · Cloud SaaSCompany source
Curiosity
AI-powered health prediction model
Model · EmbeddedCompany source
Emmie
AI assistant for patients
Software · Cloud SaaSCompany source
Epic EHR
Comprehensive electronic health record system
Platform · HybridCompany source
MyChart
Patient portal for healthcare engagement
Platform · Cloud SaaSCompany source
Penny
AI and automation for revenue cycle and operations
Software · Cloud SaaSCompany source
Teamwork Staff Scheduling
Integrated staff scheduling for healthcare operations
Software · Cloud SaaSCompany source
03 · Research intelligence
Research Intelligence evidence
Publications, preprints, clinical validation, and regulatory records in Evidence Position order.
Evidence position
Publications, clinical validation, and regulatory records connected to this Company appear here.
Research
Publications & preprints
No linked records are currently available.
Clinical validation
Clinical-trial records
No linked records are currently available.
Regulatory
Regulatory records
No linked records are currently available.
04 · Company-reported outcomes
Outcomes and case studies
Company-reported outcomes and customer stories are distinct from linked Research Intelligence evidence.
85% faster note writing
Nurses using Art AI for end-of-shift notes
Faster sepsis detection and treatment
Maternal patients at UnityPoint Health
Reduced documentation time
Clinical teams using AI charting
50% of national organ donor registrations
Through MyChart portal integration
22-Bed Critical Access Hospital
Closing care gaps, coordinating care faster, and reducing unnecessary testing at rural independent hospital
Faster care coordination, reduced testing, and strengthened recruitment
Advocate Health
Clinical workflow automation using Agent Factory for infusion chart prep and discharge rounds
Early wins in reducing administrative burden for clinical teams
ECU Health
Clinical workflow automation using Agent Factory for infusion chart prep and discharge rounds
Early wins in reducing administrative burden for clinical teams
Elisabeth-TweeSteden Hospital
Bi-directional integration with infusion pumps to reduce documentation workload
Reduced documentation workload while improving patient safety
Riverside Health
Nurses reduce documentation time and improve patient & family communication using Art AI
85% faster note writing with AI-drafted end-of-shift notes
UNC Health
Nurses reduce documentation time and improve patient & family communication using Art AI
85% faster note writing with AI-drafted end-of-shift notes
WakeMed
Nurses reduce documentation time and improve patient & family communication using Art AI
85% faster note writing with AI-drafted end-of-shift notes
UnityPoint Health
Better sepsis detection and treatment in pregnancy using Epic EHR care paths
Lives saved through earlier sepsis identification and reduced time to treatment
05 · Leadership
Leadership team
Leadership profiles and professional links from the current Company record.
Seth Hain
Executive
Jackie Gerhart
Executive
06 · Company updates
Updates from Epic
Recent articles published on Epic's official website.
No Company updates are currently listed.
07 · HAIC coverage
Coverage and analysis
Health AI Central reporting that mentions this Company.
Ophthalmology Practices Turn to Specialized AI Agents to Tackle Scheduling Complexity General Chatbots Can't Handle
Assort Health and Nextech partner to automate the intricate patient access workflows unique to eye care, with early adopters reporting 60% call time savings and 97% resolution rates.
Healthcare Operations · Oct 10, 2026
AI Model Uncovers Hidden Security Flaws in Epic's Patient Portal That Eluded Human Reviewers for Years
Epic Systems halted new product development for six weeks after Anthropic's Mythos AI discovered untraceable access vulnerabilities affecting over 320 million patient records.
Healthcare Operations · Oct 9, 2026
AI Scribe Meets Medical Encyclopedia: Suki Embeds Evidence-Based Answers Directly Into Patient Encounters
New clinical decision support feature powered by UpToDate delivers patient-specific insights 83% of the time, merging ambient documentation with real-time medical reference.
Clinical AI · Oct 9, 2026
AI Agents Now Handle 95% of Patient Calls for Over 1,300 Primary Care Doctors—Without Human Handoff
Assort Health's platform, trained on 250 million patient interactions, is generating up to $4.3 million in incremental revenue per 100 providers while slashing hold times by 75%.
Clinical AI · Sep 25, 2026
Memorial Sloan Kettering's Genomic Expertise Gets AI Wings as OpenEvidence Targets 1.12 Million Clinicians
A $15 billion clinical AI company is embedding the cancer center's precision oncology knowledge base directly into physician workflows, aiming to democratize expert genomic interpretation beyond academic medical centers.
Clinical AI · Sep 23, 2026
Hospital Overcrowding Gets a Crystal Ball: GE HealthCare's New AI Predicts Capacity Crises Three Days Out
CareIntellect for Operations uses proprietary forecasting models to help hospitals anticipate bed shortages, staffing gaps, and patient flow bottlenecks before they happen.
Healthcare Operations · Sep 16, 2026
08 · Official presence
Company sources and channels
Curated official destinations from the active Company record.
09 · Market pathway
Additional Companies in this Market
Other active Companies in the same market, selected alphabetically from the HAIC directory.
Market context
Clinical Documentation & Workflow
Companies that use AI to automate clinical documentation, generate medical notes from patient-clinician conversations, or streamline clinical workflows. Includes ambient AI scribes, voice-to-text medical documentation, NLP-powered clinical note generation, and tools that reduce administrative burden on clinicians.
Explore the full market directory or compare this Company with additional active profiles.
View all Companies in this market
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Expanded Company research is in development.
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Deeper Company research is coming soon.
Pro Research will introduce expanded technical context, linked evidence analysis, and comparative Company research.
Linked research, clinical, and regulatory source pathways.
Expanded product, deployment, integration, and partnership research.
Record-level provenance and review context.