Agent Factory
AI agents for clinical workflow automation
Company profile
Company profile
Epic Systems Corporation is a leading healthcare software company that develops electronic health record (EHR) and health information technology solutions. Founded in 1979 in a basement with three half-time employees, Epic has grown to serve more than 325 million patients with current electronic records in its system. The company's mission is to help people get well, help people stay well, and help future generations be healthier. Epic's software serves a comprehensive range of healthcare organizations including academic medical centers, community hospitals, children's organizations, independent practices, integrated delivery networks, payers, mental health facilities, dental clinics, urgent care centers, and many other healthcare settings. The company has been recognized as the #1 Overall Software Suite in KLAS for 16 consecutive years. The company has rapidly embedded artificial intelligence throughout its software platform, offering AI solutions for patients (Emmie), clinicians (Art), and revenue cycle operations (Penny). Epic's AI capabilities include clinical documentation assistance, predictive analytics, and automated administrative workflows. The company maintains a HIPAA-compliant AI pipeline that integrates state-of-the-art language models like GPT-4. Epic operates as an employee-owned, developer-led software factory that invests 35% of operating expenses in research and development. The company does not grow through acquisitions, instead building all software in-house. Epic's patient portal, MyChart, extends care into patients' homes and mobile devices, while its interoperability initiatives and research platform (Epic Research and Cosmos) support data-driven healthcare improvements across the industry.
Company description Epic official website
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01 · Operating footprint
Company-profile context for clinical focus, customers, deployment, integration, milestones, and partnerships.
Cloud Saas · Embedded · Hybrid deployment with recorded integration context.
Recorded integration context: Infusion pumps, MyChart patient portal, National Donate Life Registry.
Company milestones
AI Charting rollout, Agent Factory launch helping clinical teams with infusion chart prep and discharge rounds, MyChart becoming leading national pathway for organ donor registration, GLP-1 prescription tracking dashboards
Partnerships
02 · Flagship portfolio
Selected source-backed Company products and the available commercial context.
AI agents for clinical workflow automation
AI assistant for clinicians
AI-powered health prediction model
AI assistant for patients
Comprehensive electronic health record system
Patient portal for healthcare engagement
AI and automation for revenue cycle and operations
Integrated staff scheduling for healthcare operations
03 · Research intelligence
Publications, preprints, clinical validation, and regulatory records in Evidence Position order.
Publications, clinical validation, and regulatory records connected to this Company appear here.
Research
Schizophrenia research. Cognition · Sep 1, 2026
Examining weekday-weekend variations in factors affecting pedestrian crashes: A geospatial explainable machine learning framework.Accident; analysis and prevention · Sep 1, 2026
Supporting access to primary care for people experiencing homelessness in Australia: a rapid review of the literature.Australian journal of primary health · Aug 17, 2026
Maintenance of nucleosome organization through replication and transcription counteracts aberrant coalescence of active chromatin.Molecular cell · Aug 17, 2026
A Delphi-method-based consensus for clinical domains and assessment of the inflammatory subtype of major depressive disorder from the ASPIRE study.Brain, behavior, and immunity · Aug 16, 2026
Evidence based interventions for bipolar disorder across phases and age groups: living umbrella review, evaluation, analysis, and communication hub (U-REACH) project.BMJ (Clinical research ed.) · Aug 11, 2026
Clinical validation
NCT05698732 · Sponsor · RECRUITING
Real-life Registry in Patients With Coronary Artery Disease Treated With the SELUTION Sirolimus-eluting Balloon. Selution Iberia RegistryNCT07256249 · Sponsor · RECRUITING
Comparison of a Contemporary Sirolimus-eluting Stent (ihtDEStiny®) With Another Everolimus-eluting Stent (Xience™), Both With Permanent Polymers, in Patients With Acute Coronary Syndrome and de Novo Coronary Artery LesionsNCT07190690 · Sponsor · RECRUITING
A Prospective, Multicenter, Randomized Controlled Trial to Investigate the Value of Coronary CT Angiography in the Understanding and Management of Coronary Calcium (The Optimal Trial)NCT07286578 · Sponsor · RECRUITING
Ultrathin Strut Sirolimus-eluting Stent With Bioabsorbable Polymer in Patients Receiving Chronic Oral AnticoagulationNCT06863155 · Sponsor · RECRUITING
DRUG RELEASING BALL vs. PHARMACOACTIVE STENT IN LARGE VESSELS: MORPHOLOGICAL ANALYSIS AND FUNCTION VASOMOTOR (DEBORA STUDY) IN LARGE VESSELS: MORPHOLOGICAL ANALYSIS AND FUNCTION VASOMOTOR (DEBORA STUDY)NCT06448637 · Sponsor · RECRUITING
Regulatory
No linked records are currently available.
04 · Company-reported outcomes
Company-reported outcomes and customer stories are distinct from linked Research Intelligence evidence.
Nurses using Art AI for end-of-shift notes
Maternal patients at UnityPoint Health
Clinical teams using AI charting
Through MyChart portal integration
Closing care gaps, coordinating care faster, and reducing unnecessary testing at rural independent hospital
Faster care coordination, reduced testing, and strengthened recruitment
Clinical workflow automation using Agent Factory for infusion chart prep and discharge rounds
Early wins in reducing administrative burden for clinical teams
Clinical workflow automation using Agent Factory for infusion chart prep and discharge rounds
Early wins in reducing administrative burden for clinical teams
Bi-directional integration with infusion pumps to reduce documentation workload
Reduced documentation workload while improving patient safety
Nurses reduce documentation time and improve patient & family communication using Art AI
85% faster note writing with AI-drafted end-of-shift notes
Nurses reduce documentation time and improve patient & family communication using Art AI
85% faster note writing with AI-drafted end-of-shift notes
Nurses reduce documentation time and improve patient & family communication using Art AI
85% faster note writing with AI-drafted end-of-shift notes
Better sepsis detection and treatment in pregnancy using Epic EHR care paths
Lives saved through earlier sepsis identification and reduced time to treatment
05 · Leadership
Leadership profiles and professional links from the current Company record.
Seth Hain
Executive
Jackie Gerhart
Executive
06 · Company updates
Recent articles published on Epic's official website.
No Company updates are currently listed.
07 · HAIC coverage
Health AI Central reporting that mentions this Company.
No HAIC coverage is currently linked to this Company.
08 · Official presence
Curated official destinations from the active Company record.
09 · Market pathway
Other active Companies in the same market, selected alphabetically from the HAIC directory.
Market context
Companies that use AI to automate clinical documentation, generate medical notes from patient-clinician conversations, or streamline clinical workflows. Includes ambient AI scribes, voice-to-text medical documentation, NLP-powered clinical note generation, and tools that reduce administrative burden on clinicians.
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Linked research, clinical, and regulatory source pathways.
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Record-level provenance and review context.