Spruce Health

Spruce Health

Telemedicine & Virtual Care

About Spruce Health

Spruce Health is a leading healthcare communication platform that provides HIPAA-compliant tools for modern medical practices. Founded over 10 years ago, Spruce offers an integrated solution combining secure messaging, advanced phone systems, SMS texting, video telemedicine, e-fax, and team collaboration features. The platform is designed to streamline patient interactions, automate workflows, and enhance team productivity while maintaining strict compliance standards. With more than 50,000 healthcare providers and 5 million patient accounts, Spruce processes over 500,000 daily healthcare interactions. The company serves primary care practices, mental health providers, and various other healthcare specialties, offering tools for both solo practitioners and large teams. Spruce's technology includes AI-enabled voicemail transcription and summarization, customizable call flows (IVR), automated routing, and self-service patient engagement features. Every Spruce plan automatically includes a Business Associate Agreement (BAA) for HIPAA compliance. The platform is accessible via mobile apps, desktop applications, and web browsers, enabling care delivery from anywhere. Spruce offers two main pricing tiers: Basic ($24/user/month) for core communication tools, and Communicator ($49/user/month) for advanced workflow automation and integrations. The company partners with EHR systems, managed service organizations, IT providers, and healthcare marketplaces to deliver integrated solutions that optimize care coordination and patient engagement.

Clinical Focus

Medical conditions and clinical areas addressed by Spruce Health.

Primary careMental healthVarious healthcare specialties

Who It Serves

Primary care practicesMental health providersSpecialty clinicsSolo practitionersHealthcare teamsHealth systems

Milestones & Awards

Recent Milestones

Over 10 years in business, 50,000+ healthcare professionals using platform, 5 million+ patient accounts, 500,000+ daily interactions

Awards & Recognition

4.9 App Store rating, described as #1 platform for HIPAA-compliant communication

Key Partnerships

EHR vendorsManaged Service Organizations (MSOs)IT and Managed Service Providers (MSPs)Virtual Assistant agenciesHealthcare marketplacesPractice operations and automation platforms

Company Details

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Security & Compliance

HIPAA

Official Sources

Last updated Jul 1, 2026

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