Company profile

Doctronic

Your Personal AI Doctor - 24/7 medical care with AI chat and human doctors on demand

Telemedicine & Virtual Care

Company profile

About Doctronic

Doctronic is an AI-powered healthcare platform that provides 24/7 urgent and primary care services to patients across all 50 US states and Washington DC. The company has completed over 25.5 million consultations and serves more than 50,000 weekly users. Doctronic's platform combines free AI-powered symptom checking and medical guidance with on-demand video consultations with licensed physicians for $39 per visit. The AI doctor is trained on peer-reviewed medical research and provides treatment plans, health assessments, and triage services. When patients need human care, they can connect with board-certified doctors who already have access to their AI-generated health history and symptoms, streamlining the consultation process. The platform maintains a lifelong health record for users and offers prescription refills starting at $0. Doctronic accepts FSA and HSA payments and works with insurance providers. The company partners with hospitals, medical practices, payers, and TPAs to embed its AI doctor into existing healthcare systems, helping reduce emergency room overcrowding and provide after-hours care. Built by doctors and HIPAA compliant, Doctronic aims to make healthcare more accessible and affordable while maintaining clinical excellence. The platform has achieved industry-leading Net Promoter Scores in the high 60s and has raised $40 million from investors including Lightspeed, Union Square Ventures, and Abstract Ventures.

Company description Doctronic official website

Mission. I will first do no harm. Every response, every recommendation, and every action taken by Doctronic will be measured against one question: does this serve the patient's wellbeing?

Primary marketTelemedicine & Virtual Care
Commercial modelCommercial information available on request
Company presenceOfficial website
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01 · Operating footprint

Where the Company operates

Company-profile context for clinical focus, customers, deployment, integration, milestones, and partnerships.

Clinical focus

  • Allergies
  • Chronic Pain
  • Heart Conditions
  • Infections
  • Mental Health
  • Migraine
  • OBGYN conditions
  • Respiratory Conditions
  • Skin Conditions
  • Sleep Disorders
  • STIs
  • Type 2 Diabetes
  • UTIs
  • Weight Management
  • Women's Health

Who it serves

  • Consumers
  • Employers
  • Health Systems
  • Hospitals
  • Medical Practices
  • Payers
  • TPAs

Deployment & integration

Cloud Saas · Hybrid deployment with recorded integration context.

Geographic context

MarketsUnited States (all 50 states) · Washington DC
Company sourceOfficial website

Company milestones

Platform expansion

Raised $40M in funding from Lightspeed, Union Square Ventures, and Abstract. Surpassed 25.5M consultations and 50,000 weekly users. Expanded partnerships with hospitals, payers, and TPAs.

Partnerships

Recorded partners

  • Abstract Ventures
  • Anthropic
  • Clerk
  • HF0
  • hospitals
  • Lightspeed
  • medical practices
  • Meta
  • OpenAI
  • payers
  • Stripe
  • TPAs
  • Tusk Ventures
  • Union Square Ventures

02 · Flagship portfolio

Products, workflows, and platform capabilities

Selected source-backed Company products and the available commercial context.

AI Primary Care

Advanced AI primary care services combining cutting-edge artificial intelligence with personalized care

Platform · Cloud SaaSCompany source

AI Symptom Checker

Advanced AI symptom checker combining artificial intelligence with clinical accuracy

Software · Cloud SaaSCompany source

Doctronic AI Doctor Chat

Free, anonymous AI-powered medical consultation trained by doctors on latest medical data

Platform · Cloud SaaSCompany source

Doctronic Video Visits

Video consultations with real doctors in under 30 minutes for $39/visit

Service · Cloud SaaSCompany source

Hospital Integration Platform

White-label AI doctor embedded directly into hospital websites for 24/7 patient support

Platform · HybridCompany source

03 · Research intelligence

Research Intelligence evidence

Publications, preprints, clinical validation, and regulatory records in Evidence Position order.

Evidence position

Publications, clinical validation, and regulatory records connected to this Company appear here.

Research

Publications & preprints

Study protocol and pilot study results for a clinical intervention trial of PKU carriers and non-carriers: the Phe for Me trial.

Orphanet journal of rare diseases · Jan 19, 2026

Clinical validation

Clinical-trial records

No linked records are currently available.

Regulatory

Regulatory records

No linked records are currently available.

04 · Company-reported outcomes

Outcomes and case studies

Company-reported outcomes and customer stories are distinct from linked Research Intelligence evidence.

25.5M+ consultations completed

Total platform usage

50,000+ weekly users

Active user engagement

NPS scores in high 60s

Patient satisfaction

Reduced ER overcrowding

Hospital partnerships

Lower per-member-per-month costs

Compared to traditional telehealth for payers

Healthcare Payers and TPAs (unnamed)

Reduce unnecessary urgent care and emergency room visits while improving member satisfaction

Lower per-member-per-month costs compared to traditional telehealth, reduced unnecessary ER visits

Leading Hospitals (unnamed)

Reduce emergency room overcrowding through smart patient triage and provide 24/7 patient support

Reduced emergency room overcrowding, improved patient satisfaction with instant access to medical guidance

05 · Leadership

Leadership team

Leadership profiles and professional links from the current Company record.

Dr. Jeffrey Jones

MD - Emergency Medicine

LinkedIn

Dr. Rajiv Patel

MD - Internal Medicine, Urgent Care, Hospital Medicine, Cardiovascular Disease

Dr. Barry Pevner

MD - Internal Medicine

Dr. Scott Jensen

MD - Family Medicine and Integrative Medicine

Dr. Octavio Frank Neri

MD - Family Medicine and Integrative Medicine

06 · Company updates

Updates from Doctronic

Recent articles published on Doctronic's official website.

07 · HAIC coverage

Coverage and analysis

Health AI Central reporting that mentions this Company.

Utah Builds National Blueprint for Healthcare AI Oversight as Sandbox Adds Prescription and Dermatology Pilots

The state's first-in-nation regulatory framework now includes independent evaluators and physician-led oversight, positioning Utah as the testing ground for balancing AI innovation with patient safety.

Read on HAIC

Utah Greenlights AI Systems to Prescribe Medications Without Real-Time Doctor Oversight

Three new healthcare AI pilots will eventually issue and renew prescriptions autonomously, despite physician pushback and unresolved liability questions.

Read on HAIC

Medicine's Reckoning: Why Leading Bioethicists Now Predict Doctors Will Lose to AI Within Four Years

A provocative JAMA perspective argues autonomous AI will outperform physicians—even those using AI assistance—on core diagnostic and treatment tasks by 2030, as millions of Americans already bypass doctors for ChatGPT medical advice.

Read on HAIC

Medical Boards Draw Hard Line Against Independent AI Licensing as Autonomous Prescription Systems Face Scrutiny

The Federation of State Medical Boards rejects separate licensing pathways for AI practitioners, insisting physicians remain accountable even as states experiment with autonomous clinical systems.

Read on HAIC

Digital Health's New Power Players: Why AI Startups Are Buying Each Other Instead of Building

Two major acquisitions in late July reveal how AI-native care platforms are racing to consolidate clinical data and provider networks as deal volume hits decade lows.

Read on HAIC

AI Healthcare Consolidation Accelerates as Doctronic Swallows Pediatric Platform Summer Health

The acquisition signals a strategic shift toward comprehensive family care models in the increasingly competitive AI-powered virtual healthcare market.

Read on HAIC

08 · Official presence

Company sources and channels

Curated official destinations from the active Company record.

09 · Market pathway

Additional Companies in this Market

Other active Companies in the same market, selected alphabetically from the HAIC directory.

Market context

Telemedicine & Virtual Care

Companies providing AI-enhanced telemedicine platforms, virtual care delivery systems, AI-powered triage, or virtual health assistants that facilitate remote clinical consultations between patients and healthcare providers. Includes integrated telehealth platforms with AI capabilities for scheduling, triage, and follow-up care.

Explore the full market directory or compare this Company with additional active profiles.

View all Companies in this market

10 · Pro research

Coming soon

Expanded Company research is in development.

Health AI Central Pro · Coming Soon

Deeper Company research is coming soon.

Pro Research will introduce expanded technical context, linked evidence analysis, and comparative Company research.

ResearchEvidence analysis

Linked research, clinical, and regulatory source pathways.

CompanyTechnical context

Expanded product, deployment, integration, and partnership research.

MethodSource & review record

Record-level provenance and review context.

Coming Soon