About Sensely
Sensely is a conversational AI platform designed to enhance member experience, elevate brand preference, and influence health behaviors through empathy-driven virtual assistance. The company's signature approach features avatar-based virtual assistants that deliver more engaging and accurate interactions compared to text-only interfaces, with research showing 4 out of 5 users prefer the avatar format and responses are 3x more accurate. The platform offers a comprehensive suite of healthcare solutions including symptom checking, chronic condition management, care navigation, and 24/7 customer service. Powered by trusted medical content from Mayo Clinic and NHS, Sensely utilizes industry-specific natural language processing (NLP) and natural language generation (NLG) to enable intelligent, personalized conversations. The platform serves multiple healthcare stakeholders including payers, providers, pharmaceutical companies, and employers, offering modular skills for enrollment and onboarding, wellness programs, acute health management, and chronic condition support. Sensely's Insight Engine collects user preferences and provides real-time dashboards to personalize interactions and understand member behaviors. The solution integrates seamlessly across multiple channels including mobile apps, web, SMS, WhatsApp, Facebook Messenger, WeChat, Line, and Telegram. In a significant development, Sensely was acquired by Mediktor, combining advanced AI-based symptom assessment with empathy-driven virtual assistance to create one of the largest global providers of AI-based healthcare solutions.
Clinical Focus
Medical conditions and clinical areas addressed by Sensely.
Who It Serves
Milestones & Awards
Recent Milestones
Acquired by Mediktor to combine AI-based symptom assessment with virtual assistance, establishing one of the largest global providers of AI-based healthcare solutions
Key Partnerships
Company Details
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