Care Navigation
Complete digital-first care management solution for patient education, prep, and follow-up
Platform · Cloud SaaSCompany source
Company profile
About Orbita
Orbita is a digital healthcare company that provides AI-powered patient engagement and communication solutions for healthcare organizations. The company's platform delivers intuitive, AI-driven patient engagement programs that educate and support patients throughout their care journey, from initial access and scheduling through post-procedure follow-up and ongoing care management. Orbita's solutions include a Digital Front Door featuring AI agents for web, mobile, and voice interactions; Patient Access and Acquisition tools that streamline scheduling through proactive campaigns and self-service options; and comprehensive Care Navigation capabilities that equip patients with digital-first care management tools. The platform has facilitated over 50 million automated patient interactions, delivered more than 2 million patient outreach communications, and served over 1.5 million patients. Healthcare organizations using Orbita have reported significant operational improvements, including a 53% reduction in same-day cancellations, 30% increase in patient throughput, and 25% improvement in operational efficiency. The company serves major health systems and specialty care providers, with particular strength in gastroenterology and bariatric care. Orbita's technology combines intelligent virtual assistants with powerful care management tools that help staff track patient populations, measure fallout rates, identify bottlenecks, and forecast procedure volumes to optimize revenue and patient outcomes.
Company description Orbita official website
Primary marketPatient Engagement & Support
Commercial modelCommercial information available on request
Company presenceOfficial website
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01 · Operating footprint
Where the Company operates
Company-profile context for clinical focus, customers, deployment, integration, milestones, and partnerships.
Clinical focus
- Bariatric/Weight Loss
- Gastroenterology
- General preventative care
- Specialty care procedures
Who it serves
- Bariatric Centers
- Gastroenterology Clinics
- Health Systems
- Specialty Care Providers
Deployment & integration
Cloud Saas deployment with recorded integration context.
Geographic context
MarketsUnited States
Company sourceOfficial website
Company milestones
Platform expansion
CentraCare launched chatbot in 2024-2025 with rapid patient adoption; UW Health integrated medical and surgical weight loss programs with Orbita technology
Partnerships
Recorded partners
- CentraCare
- City of Hope
- Impulse Strategic Solutions
- Ohio Gastroenterology
- Tamarack Health
- UW Health
02 · Flagship portfolio
Products, workflows, and platform capabilities
Selected source-backed Company products and the available commercial context.
Digital Front Door
AI Agents for web, mobile and voice that supports patients to access and manage their care
Platform · Cloud SaaSCompany source
Patient Access and Acquisition
Streamline scheduling and enable self-service appointments through proactive patient campaigns
Software · Cloud SaaSCompany source
03 · Research intelligence
Research Intelligence evidence
Publications, preprints, clinical validation, and regulatory records in Evidence Position order.
Evidence position
Publications, clinical validation, and regulatory records connected to this Company appear here.
Research
Publications & preprints
Graves' Orbitopathy and Anophthalmia.Thyroid : official journal of the American Thyroid Association · Jul 29, 2026
Granulomatosis with polyangiitis. A diagnostic challenge in pediatric patients.Archivos de la Sociedad Espanola de Oftalmologia · May 1, 2026
Ocular Surface Parameters in Glaucoma Patients Treated with Topical Prostaglandin Analogs and the Importance of Switching to Preservative-Free Eye Drops-A Systematic Review.Life (Basel, Switzerland) · Nov 29, 2025
Orbital giant primary osteoma: Case report and literature review.Archivos de la Sociedad Espanola de Oftalmologia · Oct 1, 2025
The impact of nasal cavity anatomical abnormalities on the success of Laser-assisted Dacryocystorhinostomy (LDCR).Otolaryngologia polska = The Polish otolaryngology · May 8, 2025
Identifying predictors of visual improvement in ethambutol optic neuropathy: insights from a 5-year retrospective analysis in a tertiary clinic in Indonesia.International journal of ophthalmology · Jan 1, 2025
Clinical validation
Clinical-trial records
No linked records are currently available.
Regulatory
Regulatory records
No linked records are currently available.
04 · Company-reported outcomes
Outcomes and case studies
Company-reported outcomes and customer stories are distinct from linked Research Intelligence evidence.
53% reduction in same-day cancellations
Across customer implementations
30% increase in patient throughput
Health system implementations
25% improvement in operational efficiency
Care management operations
50M+ automated patient interactions
Platform-wide cumulative
2M+ patient outreach communications delivered
Email, text, phone calls
1.5M+ patients served
Total patient reach
UW Health
Integrating medical and surgical weight loss strategies with technology for patient education in obesity care program
CentraCare
Implementing digital front door chatbot to enhance patient experience and improve operational efficiency
Patients quickly gravitating to chatbot since launch
City of Hope
Patient education, engagement, and new patient acquisition channel to make provider conversations more effective and faster-to-value
Successfully gained new patients through the platform
Ohio Gastroenterology
Implementing intelligent virtual assistants for patient outreach to alleviate call center overwhelm and physician burnout
Tamarack Health
Automating patient education, measuring patient preparedness, identifying high-risk patients, and digital preparation for growing procedure volumes
05 · Leadership
Leadership team
Leadership profiles and professional links from the current Company record.
Bill Andrae
VP of Account Management and Customer Success
06 · Company updates
Updates from Orbita
Recent articles published on Orbita's official website.
No Company updates are currently listed.
07 · HAIC coverage
Coverage and analysis
Health AI Central reporting that mentions this Company.
No HAIC coverage is currently linked to this Company.
08 · Official presence
Company sources and channels
Curated official destinations from the active Company record.
09 · Market pathway
Additional Companies in this Market
Other active Companies in the same market, selected alphabetically from the HAIC directory.
Market context
Patient Engagement & Support
Companies using AI to engage patients, provide health education, facilitate peer support, offer AI health coaching, or help patients navigate their healthcare journey. Includes patient communities, AI health mentors, peer support networks, and platforms that empower patients to take an active role in managing their own health.
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10 · Pro research
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Expanded Company research is in development.
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Linked research, clinical, and regulatory source pathways.
Expanded product, deployment, integration, and partnership research.
Record-level provenance and review context.