Company profile

Medisafe

Pharmacy & Medication Management

Company profile

About Medisafe

Medisafe operates a comprehensive patient engagement platform designed to support pharmaceutical brands, healthcare providers, and patients throughout the medication management journey. The company has supported over 13 million patients across 150+ countries, partnering with 25+ pharmaceutical companies to deliver measurable improvements in medication adherence and treatment persistence. For pharmaceutical companies, Medisafe provides a configurable platform that enables rapid deployment of branded digital drug companions, hub and patient support program (PSP) acceleration, and portfolio-wide orchestration. The platform integrates with existing pharma workflows to extend patient support beyond enrollment, driving fill rates, reducing abandonment, and providing real-time visibility into patient progress. Medisafe's solutions span the full treatment ecosystem from pre-launch planning through post-market persistence. For healthcare providers, Medisafe offers PATHWAYS, a web-based care coordination platform that enables HCPs, infusion centers, and clinical teams to manage patient journeys across multiple sites of care. The platform provides full visibility into patient care plans, treatment tracking, and multi-site coordination for chronic disease management. For patients, Medisafe delivers an intelligent medication management app featuring adaptive reminders, therapy-specific education, side-effect tracking, and caregiver coordination tools. The platform maintains 93% patient retention at 60 days through behavioral science-driven engagement. Medisafe's proprietary JITI (Just-In-Time Intervention) engine analyzes over 130 behavioral signals per patient to trigger personalized interventions before patients disengage from treatment. The company's outcomes have been independently validated through research partnerships with IQVIA, Vanderbilt University, NIH, and Komodo Health.

Company description Medisafe official website

Primary marketPharmacy & Medication Management
Commercial modelCommercial information available on request
Company presenceOfficial website
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01 · Operating footprint

Where the Company operates

Company-profile context for clinical focus, customers, deployment, integration, milestones, and partnerships.

Clinical focus

  • ALS
  • Cardiovascular
  • Chronic diseases requiring FDA-approved treatments
  • Complex biologic therapies
  • Epilepsy
  • Immunology
  • Mental Health
  • Metabolic/GLP-1
  • Neurology
  • Oncology
  • PCOS

Who it serves

  • Clinical trial sites
  • Healthcare providers
  • Infusion centers
  • Patients/consumers
  • Pharmaceutical companies

Deployment & integration

Cloud Saas · Embedded deployment with recorded integration context.

Recorded integration context: Copay and affordability programs, EHR systems (implied for PATHWAYS), ePRO systems, Hub and PSP programs.

Geographic context

Markets150+ countries · Global deployment capability
Company sourceOfficial website

Company milestones

Platform expansion

2025 MedTech Breakthrough Award for PATHWAYS as 'Best Care Coordination Platform' alongside Eisai and Biogen. Launch of PATHWAYS web-based care coordination platform for providers. Multiple webinars and research publications in 2024-2026 period.

Partnerships

Recorded partners

  • 25+ pharmaceutical partners (unnamed)
  • Biogen
  • CURE Epilepsy
  • Eisai
  • IQVIA
  • Komodo Health
  • Les Turner ALS Foundation
  • NIH
  • UCB Pharma
  • Vanderbilt University

02 · Flagship portfolio

Products, workflows, and platform capabilities

Selected source-backed Company products and the available commercial context.

Digital Drug Companion

Branded digital companions for pharmaceutical therapies with personalized patient engagement

Software · Cloud SaaSCompany source

JITI

AI-powered behavioral intelligence engine with 130+ behavioral signals per patient

Model · EmbeddedCompany source

Maestro

Portfolio-wide orchestration platform for multi-brand, multi-market patient journey management

Platform · Cloud SaaSCompany source

Medfriend

Caregiver and family engagement tool for shared treatment journey visibility

Software · Cloud SaaSCompany source

Medisafe Platform

Patient engagement engine for pharma portfolios with behavior-driven digital engagement

Platform · Cloud SaaSCompany source

Medisafe VIA

Omnichannel patient engagement through automated voice calls, SMS, and email

Service · Cloud SaaSCompany source

PATHWAYS

Web-based care coordination platform for managing patient journeys across sites of care

Platform · Cloud SaaSCompany source

03 · Research intelligence

Research Intelligence evidence

Publications, preprints, clinical validation, and regulatory records in Evidence Position order.

Evidence position

Publications, clinical validation, and regulatory records connected to this Company appear here.

Research

Publications & preprints

No linked records are currently available.

Clinical validation

Clinical-trial records

No linked records are currently available.

Regulatory

Regulatory records

No linked records are currently available.

04 · Company-reported outcomes

Outcomes and case studies

Company-reported outcomes and customer stories are distinct from linked Research Intelligence evidence.

15% increase in medication adherence

Overall patient population

17% increase in time on therapy

Treatment persistence

43% adherence lift in specialty therapies

Complex specialty medications

34% reduction in claims events

Healthcare utilization

93% 60-day retention

Patient engagement retention

Up to 50x program ROI

Pharma partner programs

75% faster time-to-market vs. custom builds

Digital companion deployment

Eisai and Biogen

Care coordination for chronic disease management

PATHWAYS recognized as Best Care Coordination Platform - 2025 MedTech Breakthrough Award

Top 10 Global Pharma Company

Engage patients at scale without building custom technology

Adherence lift in first 90 days exceeded every benchmark

05 · Leadership

Leadership team

Leadership profiles and professional links from the current Company record.

No active leadership profiles are currently listed.

06 · Company updates

Updates from Medisafe

Recent articles published on Medisafe's official website.

07 · HAIC coverage

Coverage and analysis

Health AI Central reporting that mentions this Company.

No HAIC coverage is currently linked to this Company.

08 · Official presence

Company sources and channels

Curated official destinations from the active Company record.

09 · Market pathway

Additional Companies in this Market

Other active Companies in the same market, selected alphabetically from the HAIC directory.

Market context

Pharmacy & Medication Management

Companies using AI for medication optimization, pharmacy automation, drug pricing and access, medication adherence, polypharmacy management, or pharmacy workflow optimization. Includes platforms that help patients access affordable medications, tools that reduce medication errors, and AI systems that optimize drug regimens for complex patients.

Explore the full market directory or compare this Company with additional active profiles.

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10 · Pro research

Coming soon

Expanded Company research is in development.

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Deeper Company research is coming soon.

Pro Research will introduce expanded technical context, linked evidence analysis, and comparative Company research.

ResearchEvidence analysis

Linked research, clinical, and regulatory source pathways.

CompanyTechnical context

Expanded product, deployment, integration, and partnership research.

MethodSource & review record

Record-level provenance and review context.

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