Company profile

MDLive

Telemedicine & Virtual CareAcquired stage

Company profile

About MDLive

MDLive provides 24/7 virtual care services including urgent care, behavioral health, and dermatology, powered by AI-assisted triage and clinical decision support.

Company description MDLive official website

Primary marketTelemedicine & Virtual Care
Commercial modelCommercial information available on request
Company presenceLinkedIn
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01 · Operating footprint

Where the Company operates

Company-profile context for clinical focus, customers, deployment, integration, milestones, and partnerships.

Clinical focus

  • Dermatology (acne, eczema, rosacea, hair loss, suspicious moles)
  • Mental Health (anxiety, depression, PTSD, OCD, bipolar, addiction)
  • Primary Care (diabetes type 2, asthma, high blood pressure, high cholesterol, obesity)
  • Urgent Care (allergies, cold/flu, COVID-19, UTI, pink eye, sinus problems)

Who it serves

  • Health Plans
  • Health Systems
  • Self-Insured Employers

Deployment & integration

Cloud Saas deployment with recorded integration context.

Geographic context

MarketsUnited States
Company sourceOfficial website

Company milestones

Platform expansion

E-Treatment service launched for asynchronous urgent care without live interaction, treats over 100 non-emergency conditions, expanded to 60 million covered lives nationwide

Partnerships

Recorded partners

  • Evernorth (parent company)
  • Health plans
  • Health systems
  • Self-insured employers

02 · Flagship portfolio

Products, workflows, and platform capabilities

Selected source-backed Company products and the available commercial context.

MDLIVE Dermatology

Virtual dermatology care for skin, hair, and nail conditions

Platform · Cloud SaaSCompany source

MDLIVE E-Treatment

Asynchronous urgent care without live video or phone calls

Platform · Cloud SaaSCompany source

MDLIVE Mental Health

Virtual behavioral health with licensed therapists and psychiatrists

Platform · Cloud SaaSCompany source

MDLIVE Primary Care

Virtual primary care for routine wellness and chronic condition management

Platform · Cloud SaaSCompany source

MDLIVE Urgent Care

24/7 virtual urgent care with board-certified doctors by phone or video

Platform · Cloud SaaSCompany source

03 · Research intelligence

Research Intelligence evidence

Publications, preprints, clinical validation, and regulatory records in Evidence Position order.

Evidence position

Publications, clinical validation, and regulatory records connected to this Company appear here.

Research

Publications & preprints

American Telemedicine Association Operating Procedures for Pediatric Telehealth.

Telemedicine journal and e-health : the official journal of the American Telemedicine Association · Sep 1, 2017

Clinical validation

Clinical-trial records

No linked records are currently available.

Regulatory

Regulatory records

No linked records are currently available.

04 · Company-reported outcomes

Outcomes and case studies

Company-reported outcomes and customer stories are distinct from linked Research Intelligence evidence.

Net Promoter Score

One of the industry's highest

Patient satisfaction

9 out of 10 would recommend to friends and family

60+ million individuals nationwide

Providing covered telehealth benefits through health plans and employers

More than 60 million individuals have access to MDLIVE as a covered benefit

MDLIVE patient base

Patient satisfaction and recommendation

9 out of 10 people would recommend MDLIVE to friends and family

05 · Leadership

Leadership team

Leadership profiles and professional links from the current Company record.

No active leadership profiles are currently listed.

06 · Company updates

Updates from MDLive

Recent articles published on MDLive's official website.

07 · HAIC coverage

Coverage and analysis

Health AI Central reporting that mentions this Company.

No HAIC coverage is currently linked to this Company.

08 · Official presence

Company sources and channels

Curated official destinations from the active Company record.

09 · Market pathway

Additional Companies in this Market

Other active Companies in the same market, selected alphabetically from the HAIC directory.

Market context

Telemedicine & Virtual Care

Companies providing AI-enhanced telemedicine platforms, virtual care delivery systems, AI-powered triage, or virtual health assistants that facilitate remote clinical consultations between patients and healthcare providers. Includes integrated telehealth platforms with AI capabilities for scheduling, triage, and follow-up care.

Explore the full market directory or compare this Company with additional active profiles.

View all Companies in this market

10 · Pro research

Coming soon

Expanded Company research is in development.

Health AI Central Pro · Coming Soon

Deeper Company research is coming soon.

Pro Research will introduce expanded technical context, linked evidence analysis, and comparative Company research.

ResearchEvidence analysis

Linked research, clinical, and regulatory source pathways.

CompanyTechnical context

Expanded product, deployment, integration, and partnership research.

MethodSource & review record

Record-level provenance and review context.

Coming Soon