MDLIVE Dermatology
Virtual dermatology care for skin, hair, and nail conditions
Platform · Cloud SaaSCompany source
Company profile
About MDLive
Founded in 2009, MDLIVE is a leading provider of virtual health care services in the United States and part of Evernorth's portfolio of care delivery businesses. The company works with health plan, health system, and self-insured employer partners to give patients simple, convenient and affordable access to the highest quality medical and behavioral health care, 24/7, from the comfort and safety of their homes. MDLIVE's national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and therapists provides personalized care for hundreds of medical and mental health needs. With a vision and passion for changing health care for the better, MDLIVE is working to improve the patient experience, close the patient-provider accessibility gap, and bring providers opportunities to augment the services they currently offer. More than 60 million individuals nationwide have access to MDLIVE as a covered benefit through their health plans and employers. The platform offers urgent care, primary care, mental health appointments with licensed therapists and board-certified psychiatrists, as well as dermatology services. MDLIVE doctors have an average of over 10 years of experience and are specially trained in telehealth. The company has two National Committee for Quality Assurance certifications and is accredited by the American Telemedicine Association, with nine out of 10 people recommending MDLIVE to their friends and family.
Company description MDLive official website
Mission. With a vision and passion for changing health care for the better, we are working to improve the patient experience, close the patient-provider accessibility gap, and bring providers opportunities to augment the services they currently offer.
Primary marketTelemedicine & Virtual Care
Commercial modelCommercial information available on request
Company presenceLinkedIn
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01 · Operating footprint
Where the Company operates
Company-profile context for clinical focus, customers, deployment, integration, milestones, and partnerships.
Clinical focus
- Dermatology (acne, eczema, rosacea, hair loss, suspicious moles)
- Mental Health (anxiety, depression, PTSD, OCD, bipolar, addiction)
- Primary Care (diabetes type 2, asthma, high blood pressure, high cholesterol, obesity)
- Urgent Care (allergies, cold/flu, COVID-19, UTI, pink eye, sinus problems)
Who it serves
- Health Plans
- Health Systems
- Self-Insured Employers
Deployment & integration
Cloud Saas deployment with recorded integration context.
Geographic context
MarketsUnited States
Company sourceOfficial website
Company milestones
Platform expansion
E-Treatment service launched for asynchronous urgent care without live interaction, treats over 100 non-emergency conditions, expanded to 60 million covered lives nationwide
Partnerships
Recorded partners
- Evernorth (parent company)
- Health plans
- Health systems
- Self-insured employers
02 · Flagship portfolio
Products, workflows, and platform capabilities
Selected source-backed Company products and the available commercial context.
MDLIVE E-Treatment
Asynchronous urgent care without live video or phone calls
Platform · Cloud SaaSCompany source
MDLIVE Mental Health
Virtual behavioral health with licensed therapists and psychiatrists
Platform · Cloud SaaSCompany source
MDLIVE Primary Care
Virtual primary care for routine wellness and chronic condition management
Platform · Cloud SaaSCompany source
MDLIVE Urgent Care
24/7 virtual urgent care with board-certified doctors by phone or video
Platform · Cloud SaaSCompany source
03 · Research intelligence
Research Intelligence evidence
Publications, preprints, clinical validation, and regulatory records in Evidence Position order.
Evidence position
Publications, clinical validation, and regulatory records connected to this Company appear here.
Research
Publications & preprints
Impact of a Primary Care Value-Based Compensation Model.Journal of the American Board of Family Medicine : JABFM · Sep 1, 2026
American Telemedicine Association Operating Procedures for Pediatric Telehealth.Telemedicine journal and e-health : the official journal of the American Telemedicine Association · Sep 1, 2017
Clinical validation
Clinical-trial records
No linked records are currently available.
Regulatory
Regulatory records
No linked records are currently available.
04 · Company-reported outcomes
Outcomes and case studies
Company-reported outcomes and customer stories are distinct from linked Research Intelligence evidence.
Net Promoter Score
One of the industry's highest
Patient satisfaction
9 out of 10 would recommend to friends and family
other
Access to virtual care through health plans and employers
More than 60 million individuals nationwide have access to MDLIVE as a covered benefit
60+ million individuals nationwide
Providing covered telehealth benefits through health plans and employers
More than 60 million individuals have access to MDLIVE as a covered benefit
MDLIVE patient base
Patient satisfaction and recommendation
9 out of 10 people would recommend MDLIVE to friends and family
05 · Leadership
Leadership team
Leadership profiles and professional links from the current Company record.
No active leadership profiles are currently listed.
06 · Company updates
Updates from MDLive
Recent articles published on MDLive's official website.
The Confidence Collapse
Read on MDLiveThe AI Governance Gap: 4 Blind Spots Leaders Can’t Ignore
Read on MDLiveQuality without compromise
Read on MDLiveCase study: Care that meets people where they are.
Read on MDLiveNew research reveals virtual care demand is strong, but usage tells a different story.
Read on MDLive07 · HAIC coverage
Coverage and analysis
Health AI Central reporting that mentions this Company.
Telehealth Giant Teladoc Abandons Fee-Per-Visit Model in Bold Bet on Outcomes-Based Payment
The virtual care leader is shifting to risk-based contracts that tie reimbursement to clinical results, signaling the industry's evolution beyond pandemic-era transactional telehealth.
Digital Health & Wearables · Jul 24, 2026
When Algorithms Time Compassion: Inside Kaiser's Controversial Nurse Surveillance System
As AI monitoring tools track every second of patient calls, frontline nurses warn that efficiency metrics are undermining the clinical judgment and empathy that telephone triage demands.
Healthcare Operations · Jul 19, 2026
08 · Official presence
Company sources and channels
Curated official destinations from the active Company record.
09 · Market pathway
Additional Companies in this Market
Other active Companies in the same market, selected alphabetically from the HAIC directory.
Market context
Telemedicine & Virtual Care
Companies providing AI-enhanced telemedicine platforms, virtual care delivery systems, AI-powered triage, or virtual health assistants that facilitate remote clinical consultations between patients and healthcare providers. Includes integrated telehealth platforms with AI capabilities for scheduling, triage, and follow-up care.
Explore the full market directory or compare this Company with additional active profiles.
View all Companies in this market
10 · Pro research
Coming soon
Expanded Company research is in development.
Health AI Central Pro · Coming Soon
Deeper Company research is coming soon.
Pro Research will introduce expanded technical context, linked evidence analysis, and comparative Company research.
Linked research, clinical, and regulatory source pathways.
Expanded product, deployment, integration, and partnership research.
Record-level provenance and review context.