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MDLive

MDLive

Telemedicine & Virtual Care

MDLIVE is a virtual healthcare platform offering primary care, dermatology, and mental health services to patients nationwide.

About MDLive

MDLive provides 24/7 virtual care services including urgent care, behavioral health, and dermatology, powered by AI-assisted triage and clinical decision support.

Mission & Approach

Mission

With a vision and passion for changing health care for the better, we are working to improve the patient experience, close the patient-provider accessibility gap, and bring providers opportunities to augment the services they currently offer.

AI Approach

Asynchronous care delivery using structured symptom assessment questionnaires for E-Treatment service

Founding Story

Founded in 2009, MDLIVE is now part of Evernorth's portfolio of care delivery businesses.

Products & Solutions

MDLIVE E-Treatment

platform

Asynchronous urgent care without live video or phone calls

Talk-free urgent care option where patients complete an 8-10 minute online health assessment about their symptoms. Board-certified doctors review responses and provide diagnosis and treatment plan within an hour, with prescriptions sent to pharmacy if medically appropriate. Available 24/7 for over 100 common conditions without requiring live interaction.

Deploy: cloud saasPricing: usage based

MDLIVE Dermatology

platform

Virtual dermatology care for skin, hair, and nail conditions

Telehealth dermatology services for non-emergency conditions including acne, eczema, rosacea, hair loss, fungal infections, suspicious spots and moles, and more. Board-certified dermatologists provide diagnosis and treatment, with option for in-office referral if needed for procedures or more accurate diagnosis.

Deploy: cloud saasPricing: usage based

MDLIVE Mental Health

Flagshipplatform

Virtual behavioral health with licensed therapists and psychiatrists

24/7 access to licensed therapists and board-certified psychiatrists for hundreds of mental health conditions including anxiety, depression, PTSD, OCD, bipolar, addiction, relationship issues, and more. Offers both talk therapy and psychiatry services with follow-up appointments available.

Deploy: cloud saasPricing: usage based

MDLIVE Primary Care

Flagshipplatform

Virtual primary care for routine wellness and chronic condition management

Ongoing primary care services for adults 18+ including wellness screenings, routine care, and management of chronic conditions like Type 2 diabetes, asthma, high blood pressure, high cholesterol, and thyroid issues. Available for select health insurance plans with wellness screenings typically covered at $0 copay.

Deploy: cloud saasPricing: subscription

MDLIVE Urgent Care

Flagshipplatform

24/7 virtual urgent care with board-certified doctors by phone or video

On-demand telehealth service providing urgent care for over 100 non-emergency conditions including allergies, cold & flu, COVID-19, UTIs, and more. Patients can connect with board-certified doctors via phone or video within minutes. Doctors can prescribe medications including FDA-approved Paxlovid for COVID-19 treatment when medically appropriate.

Deploy: cloud saasPricing: usage based

Customer Success Stories

Health Plans and Employers

payer

Providing covered telehealth benefits to members and employees

More than 60 million individuals nationwide have access to MDLIVE as a covered benefit
Read case study →

General Patient Base

other

Patient satisfaction and recommendation rate for telehealth services

9 out of 10 people would recommend MDLIVE to friends and family
Read case study →

Pricing

Pro

Mental Health - Psychiatry

usage

$0-299 initial appointment, $159 follow-up

  • Board-certified psychiatrists
  • Medication management
  • Treatment for bipolar, OCD, and other conditions

Dermatology

usage

$0-95 per visit

  • Board-certified dermatologists
  • Treatment for skin, hair, and nail conditions
  • Prescription services when appropriate

Urgent Care

usage

$0-89 per visit

  • 24/7 access to board-certified doctors
  • Treatment for over 100 conditions
  • Phone or video consultation
  • Prescription services when medically appropriate

Mental Health - Therapy

usage

$0-179 initial appointment, $140 follow-up

  • Licensed therapists
  • Talk therapy sessions
  • Treatment for anxiety, depression, PTSD, and more

Primary Care

subscription

$0 for wellness screenings (select plans)

  • Wellness screenings
  • Routine care
  • Chronic condition management
  • Available for adults 18+

Hiring Activity

View Open Roles →

Product & Market

Product Stage

enterprise

Primary Market

payers

Company Details

Founded
2009
Headquarters
Miramar, FL, USA
Employees
400
Stage
acquired
Profile last updated
June 22, 2026

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