
MDLive
Telemedicine & Virtual Care
MDLIVE is a virtual healthcare platform offering primary care, dermatology, and mental health services to patients nationwide.
About MDLive
MDLive provides 24/7 virtual care services including urgent care, behavioral health, and dermatology, powered by AI-assisted triage and clinical decision support.
Mission & Approach
Mission
“With a vision and passion for changing health care for the better, we are working to improve the patient experience, close the patient-provider accessibility gap, and bring providers opportunities to augment the services they currently offer.”
AI Approach
Asynchronous care delivery using structured symptom assessment questionnaires for E-Treatment service
Founding Story
Founded in 2009, MDLIVE is now part of Evernorth's portfolio of care delivery businesses.
Products & Solutions
MDLIVE E-Treatment
platformAsynchronous urgent care without live video or phone calls
Talk-free urgent care option where patients complete an 8-10 minute online health assessment about their symptoms. Board-certified doctors review responses and provide diagnosis and treatment plan within an hour, with prescriptions sent to pharmacy if medically appropriate. Available 24/7 for over 100 common conditions without requiring live interaction.
MDLIVE Dermatology
platformVirtual dermatology care for skin, hair, and nail conditions
Telehealth dermatology services for non-emergency conditions including acne, eczema, rosacea, hair loss, fungal infections, suspicious spots and moles, and more. Board-certified dermatologists provide diagnosis and treatment, with option for in-office referral if needed for procedures or more accurate diagnosis.
MDLIVE Mental Health
FlagshipplatformVirtual behavioral health with licensed therapists and psychiatrists
24/7 access to licensed therapists and board-certified psychiatrists for hundreds of mental health conditions including anxiety, depression, PTSD, OCD, bipolar, addiction, relationship issues, and more. Offers both talk therapy and psychiatry services with follow-up appointments available.
MDLIVE Primary Care
FlagshipplatformVirtual primary care for routine wellness and chronic condition management
Ongoing primary care services for adults 18+ including wellness screenings, routine care, and management of chronic conditions like Type 2 diabetes, asthma, high blood pressure, high cholesterol, and thyroid issues. Available for select health insurance plans with wellness screenings typically covered at $0 copay.
MDLIVE Urgent Care
Flagshipplatform24/7 virtual urgent care with board-certified doctors by phone or video
On-demand telehealth service providing urgent care for over 100 non-emergency conditions including allergies, cold & flu, COVID-19, UTIs, and more. Patients can connect with board-certified doctors via phone or video within minutes. Doctors can prescribe medications including FDA-approved Paxlovid for COVID-19 treatment when medically appropriate.
Customer Success Stories
Health Plans and Employers
payer
Providing covered telehealth benefits to members and employees
General Patient Base
other
Patient satisfaction and recommendation rate for telehealth services
Pricing
ProMental Health - Psychiatry
usage
$0-299 initial appointment, $159 follow-up
- Board-certified psychiatrists
- Medication management
- Treatment for bipolar, OCD, and other conditions
Dermatology
usage
$0-95 per visit
- Board-certified dermatologists
- Treatment for skin, hair, and nail conditions
- Prescription services when appropriate
Urgent Care
usage
$0-89 per visit
- 24/7 access to board-certified doctors
- Treatment for over 100 conditions
- Phone or video consultation
- Prescription services when medically appropriate
Mental Health - Therapy
usage
$0-179 initial appointment, $140 follow-up
- Licensed therapists
- Talk therapy sessions
- Treatment for anxiety, depression, PTSD, and more
Primary Care
subscription
$0 for wellness screenings (select plans)
- Wellness screenings
- Routine care
- Chronic condition management
- Available for adults 18+
Hiring Activity
View Open Roles →Product & Market
Product Stage
enterprisePrimary Market
payersCompany Details
- Founded
- 2009
- Headquarters
- Miramar, FL, USA
- Employees
- 400
- Stage
- acquired
- Profile last updated
- June 22, 2026
Category
Telemedicine & Virtual CareOfficial Sources
Work here?
Claim this listing to update company information and connect with our audience.
Claim This ListingSocial & Media
Latest Updates

Reimagining Access: Aligning Technology, Strategy, and the Member Experience

Quality without compromise

The new first opinion: AI and the clinical judgment gap

The consumer mindset: how virtual care demand is shifting.

New research reveals virtual care demand is strong, but usage tells a different story.
Data Accuracy Notice: Company information on HealthAI Central is compiled from public sources and updated regularly. While we strive for accuracy, details such as employee counts and product offerings may change. We recommend verifying critical information directly with the company before making business decisions.