Company profile

Maple

Telemedicine & Virtual Care

Company profile

About Maple

Maple is a leading Canadian virtual healthcare platform that connects patients with licensed doctors, nurse practitioners, and specialists through secure text, audio, and video consultations. Founded to improve healthcare accessibility across Canada, Maple provides 24/7 on-demand care for millions of Canadians from coast to coast. The platform addresses a wide range of healthcare needs including same-day acute care for conditions like colds, flu, UTIs, and skin issues, as well as ongoing chronic condition management, mental health services, pediatric care, and specialty consultations. Maple's network includes over 25 specialties such as dermatology, endocrinology, mental health therapy, and naturopathy, with no referral required for many specialist visits. The service operates on both pay-per-visit and membership models, with memberships covering entire families for $85/month. Prescriptions can be sent directly to pharmacies or delivered to patients' doors, and the platform maintains comprehensive medical records accessible to patients. With over 2 million 5-star in-app reviews and ratings of 4.8 on the App Store, 4.7 on Google Play, and 4.7 on Trustpilot, Maple has established itself as a trusted healthcare solution for Canadians who lack access to family physicians or need convenient, immediate care. The platform serves individual consumers, families, and offers B2B solutions for employers, insurers, and strategic partners seeking to provide comprehensive virtual healthcare benefits.

Company description Maple official website

Primary marketTelemedicine & Virtual Care
Commercial modelCommercial information available on request
Company presenceLinkedIn X
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01 · Operating footprint

Where the Company operates

Company-profile context for clinical focus, customers, deployment, integration, milestones, and partnerships.

Clinical focus

  • Allergies
  • Chronic conditions
  • Cold and flu
  • General primary care
  • Mental health
  • Pediatric conditions
  • Sexual health (ED, STIs, yeast infections)
  • Skin conditions (acne, rashes, eczema, rosacea, psoriasis)
  • UTIs
  • Weight management

Who it serves

  • Employers
  • Families
  • Healthcare brokers
  • Individual consumers
  • Insurance companies

Deployment & integration

Cloud Saas deployment with recorded integration context.

Recorded integration context: Lab requisition systems, Pharmacy networks for prescription fulfillment, Prescription delivery services.

Geographic context

MarketsAlberta · British Columbia · Canada (coast-to-coast) · Manitoba · Nova Scotia · Ontario · Quebec
Company sourceOfficial website

Company milestones

Platform expansion

Trusted by millions of Canadians with over 2 million 5-star reviews; expanded to 25+ specialty services; established B2B partnerships with employers and insurers

Partnerships

Recorded partners

  • Brokers
  • Employers for B2B healthcare benefits
  • Insurance providers
  • Pharmacy networks across Canada

02 · Flagship portfolio

Products, workflows, and platform capabilities

Selected source-backed Company products and the available commercial context.

Maple for Business

Enterprise healthcare solutions for employers, insurers, and strategic partners

Platform · Cloud SaaSCompany source

Maple Membership

Family healthcare subscription covering unlimited daily visits for household members

Service · Cloud SaaSCompany source

Maple Specialty Care

Direct access to 25+ medical specialties without referrals

Service · Cloud SaaSCompany source

Maple Virtual Care Platform

24/7 virtual healthcare connecting Canadians with licensed doctors and nurse practitioners

Platform · Cloud SaaSCompany source

03 · Research intelligence

Research Intelligence evidence

Publications, preprints, clinical validation, and regulatory records in Evidence Position order.

04 · Company-reported outcomes

Outcomes and case studies

Company-reported outcomes and customer stories are distinct from linked Research Intelligence evidence.

Over 2 million 5-star reviews

Patient satisfaction across in-app reviews

4.8/5 App Store rating

Based on 30K+ reviews

4.7/5 Google Play rating

Based on 9K+ reviews

4.7 Trustpilot score

Based on 8K+ reviews

Care in minutes

Same-day access to practitioners 24/7

Millions of Canadians

Providing accessible 24/7 virtual healthcare across Canada

Over 2 million 5-star in-app reviews, 4.8 rating with 30K+ App Store reviews, 4.5 rating with 9K+ Google Play Store reviews, 4.7 score with 8K+ Trustpilot reviews

05 · Leadership

Leadership team

Leadership profiles and professional links from the current Company record.

Michelle Van Raay

Family Physician

Kamil Baran

Nurse Practitioner

Veronique Poirier

Nurse Practitioner

Golbarg Araghi

Family Physician

Michael Verbora

Family Physician

06 · Company updates

Updates from Maple

Recent articles published on Maple's official website.

No Company updates are currently listed.

07 · HAIC coverage

Coverage and analysis

Health AI Central reporting that mentions this Company.

No HAIC coverage is currently linked to this Company.

08 · Official presence

Company sources and channels

Curated official destinations from the active Company record.

09 · Market pathway

Additional Companies in this Market

Other active Companies in the same market, selected alphabetically from the HAIC directory.

Market context

Telemedicine & Virtual Care

Companies providing AI-enhanced telemedicine platforms, virtual care delivery systems, AI-powered triage, or virtual health assistants that facilitate remote clinical consultations between patients and healthcare providers. Includes integrated telehealth platforms with AI capabilities for scheduling, triage, and follow-up care.

Explore the full market directory or compare this Company with additional active profiles.

View all Companies in this market

10 · Pro research

Coming soon

Expanded Company research is in development.

Health AI Central Pro · Coming Soon

Deeper Company research is coming soon.

Pro Research will introduce expanded technical context, linked evidence analysis, and comparative Company research.

ResearchEvidence analysis

Linked research, clinical, and regulatory source pathways.

CompanyTechnical context

Expanded product, deployment, integration, and partnership research.

MethodSource & review record

Record-level provenance and review context.

Coming Soon