Loyal

Company profile

About Loyal

Loyal Health is a healthcare technology company that provides the Care Activation Platform, an end-to-end digital solution designed to transform patient engagement into measurable growth for health systems. The platform addresses the reality that a one-size-fits-all approach to patient engagement no longer meets the demands of modern healthcare, where each health system operates within a unique ecosystem shaped by distinct patient populations, competitive pressures, and operational goals. The Care Activation Platform offers a modular suite of solutions that can be used individually or together, providing the flexibility and scalability that health systems require. Core offerings include Provider Data Management for centralizing and managing provider and location data, Digital Engagement solutions featuring Care Search with NLP optimization, omnichannel Consumer Scheduling, Conversational AI Chat, and a library of Health Risk Assessments (HRAs). The platform also includes a real-time EHR-integrated CRM for managing automated patient acquisition and retention campaigns, and comprehensive Reputation Management tools covering directory listings, ratings and reviews management, and review response automation. Loyal serves multiple departments within health systems including Marketing and Communications, Physician Services, Patient Experience, Population Health, and Operations. The platform features industry-leading EHR integrations, advanced data management protocols, and robust reporting capabilities that enable health systems to launch, monitor, and refine result-oriented engagement strategies. With HIPAA compliance and SOC 2 Type 2 certification, Loyal maintains the highest standards of security, availability, and confidentiality. The company has been acquired by Clarify Health to create healthcare's first closed-loop network intelligence and patient activation platform.

Company description · Loyal official website