About Klara
Klara is a patient engagement and communication software platform designed to modernize healthcare practice communications and reduce administrative workload. The platform consolidates patient conversations from multiple channels—phone calls, text messages, web chat, and email—into a single unified patient thread that seamlessly interfaces with existing EHR systems. Klara enables patients to initiate conversations on their preferred communication channel and schedule appointments without calling the office or logging into a patient portal. The platform automates manual tasks including sending personalized pre-visit instructions, appointment reminders, digital intake forms, and post-visit follow-up communications. By eliminating phone tag and streamlining patient-provider communication, Klara helps practices save hundreds of hours on phone calls while improving patient engagement throughout the care journey. The platform serves specialty practices including dermatology, gastroenterology, OBGYN, ophthalmology, orthopedics, otolaryngology, pain management, plastic surgery, podiatry, urology, and allergy. Klara is now part of ModMed's suite of healthcare technology solutions, helping practices eliminate repetitive tasks, empower patients, and improve the overall patient experience before, during, and after visits.
Clinical Focus
Medical conditions and clinical areas addressed by Klara.
Who It Serves
Milestones & Awards
Recent Milestones
Acquired by and integrated into ModMed's healthcare technology platform
Key Partnerships
Social & Media
Latest Updates
Scaling Orthopedic Excellence: How USOP Unified 55+ Locations
5 Ways to Approach Payer Compliance Challenges
How Parallel ENT & Allergy achieved documentation consistency across 100+ providers with ModMed
10 Workflow Bottlenecks Costing Your GI Clinic and ASC
Dr. Katherine Lee experiences a reduction in documentation time and accelerated staff proficiency with ModMed Scribe
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