Infinitus Systems

Infinitus Systems

Clinical Documentation & Workflow

About Infinitus Systems

Infinitus Systems operates a safety-first healthcare voice AI platform that automates complex phone calls to patients, payors, and providers. The company's AI agents and copilots handle critical healthcare workflows including benefit verification, prior authorization follow-up, patient enrollment, medication adherence monitoring, and provider directory confirmation. With over 100 million minutes of conversation automated and 8 million calls completed, Infinitus serves pharmaceutical companies, specialty pharmacies, health systems, and payors. The platform features Studio, a no-code AI agent builder that enables healthcare teams to design, test, and deploy AI agents with healthcare-specific guardrails and compliance features. Infinitus also offers Lens, an analytics solution that evaluates every patient, provider, and payor interaction across channels to detect potential adverse events and clinical risks in real-time. The company's multi-model architecture combines custom fine-tuned models, large language models, and a proprietary knowledge graph built from millions of calls and payor data partnerships. Infinitus supports 44% of the Fortune 50 companies and works with over 125,000 providers, delivering an average of 50% ROI and 10% greater data accuracy. The platform integrates with major healthcare systems including Epic, Cerner, Athena, and Salesforce Life Sciences Cloud through SMART on FHIR and enterprise APIs.

Mission & Story

Mission

Take healthcare off hold

Clinical Focus

Medical conditions and clinical areas addressed by Infinitus Systems.

Specialty medicationsChronic disease managementMedication adherencePatient access programs

Who It Serves

Pharmaceutical companiesSpecialty pharmaciesHealth systemsPayorsLife sciences companiesAmbulatory surgery centersLabs and diagnostics

Milestones & Awards

Recent Milestones

Launched Infinitus Studio (no-code AI agent builder), introduced Clinical Escalations for real-time clinical risk detection, announced next-gen clinical AI agents, achieved 100M+ minutes of conversation automated, supported 44% of Fortune 50 companies

Awards & Recognition

44% of the Fortune 50 supported by Infinitus

Key Partnerships

Google CloudSalesforceIBM ConsultingPayor partnerships with 1400+ payors

Company Details

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Security & Compliance

HIPAA
Last updated Jun 30, 2026

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