All-Included Care
Integrated healthcare combining access, answers, and advocacy for members
Platform · Cloud SaaSCompany source
Company profile
About Included Health
Included Health is a healthcare technology company that delivers personalized, all-in-one healthcare experiences for employers, health plans, public sector organizations, and labor unions. The company combines virtual care delivery, clinical navigation, and patient advocacy into a single integrated platform to improve health outcomes while reducing costs. Their All-Included Care™ model provides members with seamless access to primary care, behavioral health services, urgent care, and specialty consultations through an AI-powered platform supported by over 1,000 employed clinicians and 4,000 top specialists nationwide. The company's approach integrates AI technology with human expertise—what they call AI+EQ—to deliver personalized care guidance, insurance and billing support, and 24/7 member advocacy. Included Health serves millions of members through partnerships with leading employers like lululemon, offering services that span the full spectrum of physical and mental health needs. Their platform features a certified Electronic Health Record (EHR) that enables coordinated care across multiple providers and settings, with data integration from medical claims, pharmacy, cost, quality metrics, and social determinants of health. The company reports achieving over 4% year-one reduction in healthcare trend, approximately 80% annual household engagement, and average savings of $2,000 for clinically-engaged members. With capabilities including virtual primary care, behavioral health therapy and psychiatry, expert medical opinions, and provider matching, Included Health aims to simplify the healthcare experience while improving clinical outcomes and member satisfaction.
Company description Included Health official website
Primary marketTelemedicine & Virtual Care
Commercial modelCommercial information available on request
Company presenceLinkedIn
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01 · Operating footprint
Where the Company operates
Company-profile context for clinical focus, customers, deployment, integration, milestones, and partnerships.
Clinical focus
- behavioral health
- chronic conditions
- mental health
- pediatric therapy
- primary care
- specialty care
- urgent care
Who it serves
- Benefit Consultants
- Employers
- Health Plans
- Labor Unions
- Public Sector
Deployment & integration
Cloud Saas · Hybrid deployment with recorded integration context.
Geographic context
MarketsUnited States
Company sourceOfficial website
Company milestones
Platform expansion
Alternative Plan Design copay-only plans launched, AI+EQ approach implementation with generative AI agent 'Dot', expansion to over 1000 employed clinicians
Partnerships
Recorded partners
- 4000+ top specialists nationwide
- lululemon
02 · Flagship portfolio
Products, workflows, and platform capabilities
Selected source-backed Company products and the available commercial context.
Alternative Plan Design
Copay-only plans powered by AI and quality networks
Platform · Cloud SaaSCompany source
Behavioral Health
Easy-to-access virtual therapy and psychiatry proven to improve outcomes
Service · Cloud SaaSCompany source
Dot (Digital Agent)
Generative AI digital agent for personalized healthcare support
Software · Cloud SaaSCompany source
Everyday & Urgent Care
Quality virtual care for common concerns and prescription refills
Service · Cloud SaaSCompany source
Expert Medical Opinion
Access to 4,000+ top specialists for second opinions
Service · Cloud SaaSCompany source
Included Care Clinic
Virtual-first primary, specialty, and mental health care
Platform · HybridCompany source
Included Navigation
Connecting members to the best benefits and care
Platform · Cloud SaaSCompany source
Provider Connect
AI-powered provider matching and network navigation
Software · Cloud SaaSCompany source
03 · Research intelligence
Research Intelligence evidence
Publications, preprints, clinical validation, and regulatory records in Evidence Position order.
Evidence position
Publications, clinical validation, and regulatory records connected to this Company appear here.
Research
Publications & preprints
Blueprint for Safety: Implementing a Clinically Governed AI Digital Assistant for Patient Guidance.NEJM catalyst innovations in care delivery · Jul 1, 2026
Bilateral Prostate Artery Embolization for Massive Benign Prostatic Hyperplasia in a Frail Elderly Patient With Recurrent Urinary Retention.Cureus · May 1, 2026
Financial concerns of adults with cancer using patient navigation services offered through employer-sponsored benefits.Supportive care in cancer : official journal of the Multinational Association of Supportive Care in Cancer · Jan 7, 2026
The Last Companion.Journal of palliative medicine · Aug 1, 2025
Relationship Between Socioeconomic Deprivation and Healthy Days Among Commercially Insured Adults Using a Digital Health Application: An Observational Study.Population health management · Apr 1, 2025
Impact of a Virtual Care Navigation Service on Member-Reported Outcomes Among Lesbian, Gay, Bisexual, Transgender, and Queer Populations: Case Study.JMIR formative research · Jan 9, 2025
Clinical validation
Clinical-trial records
Using Single and Combined Nudge Strategies to Promote Healthier Beverage Intake Among College StudentsNCT07625969 · Mentioned · RECRUITING
Behavior Change Wheel-Based Music Listening for Chemotherapy-Related Cognitive Impairment in Breast Cancer PatientsNCT07641114 · Mentioned · COMPLETED
Using Digital Technology for the Prevention of Aedes-Borne Diseases in Colombian CommunitiesNCT07517731 · Mentioned · COMPLETED
Enhancing Childhood Obesity Interventions Through Digital Media ToolsNCT07501546 · Mentioned · COMPLETED
Frequency of Visual Impairment Among School Children and Effectiveness of mHealth Referral Reminder on Uptake of Referral ServicesNCT06616051 · Mentioned · COMPLETED
Rituximab and Targeted Nursing for Pediatric Nephrotic SyndromeNCT07049172 · Mentioned · COMPLETED
Regulatory
Regulatory records
No linked records are currently available.
04 · Company-reported outcomes
Outcomes and case studies
Company-reported outcomes and customer stories are distinct from linked Research Intelligence evidence.
>4% Y1 reduction in healthcare trend
across book of business
+2 Healthy Days per month
for clinically-engaged members
~80% annual household engagement
member engagement rate
$2,000 average savings
for clinically-engaged members
>80% improved mental health
behavioral health-engaged members
4.9 out of 5 stars
member satisfaction rating
All-Included Care customers
Comprehensive healthcare integration across full population
>4% Y1 reduction in healthcare trend, +2 Healthy Days per month for clinically-engaged members, ~80% annual household engagement, $2,000 avg. savings for clinically-engaged members, >80% of behavioral health-engaged members see improved mental health
lululemon
Rolled out unique style of benefits for U.S. employees
Rick (member testimonial)
Restoring trust in healthcare
05 · Leadership
Leadership team
Leadership profiles and professional links from the current Company record.
No active leadership profiles are currently listed.
06 · Company updates
Updates from Included Health
Recent articles published on Included Health's official website.
Stress and health: When feeling run down is a sign to check in
Read on Included HealthNavigating healthcare costs: Your essential guide to financial peace of mind
Read on Included HealthHow to deal with school anxiety: What to do and when to get support
Read on Included HealthReflections of a Software Engineer Intern at Included Health
Read on Included HealthBack-to-school health checklist for parents and caregivers
Read on Included Health07 · HAIC coverage
Coverage and analysis
Health AI Central reporting that mentions this Company.
No HAIC coverage is currently linked to this Company.
08 · Official presence
Company sources and channels
Curated official destinations from the active Company record.
09 · Market pathway
Additional Companies in this Market
Other active Companies in the same market, selected alphabetically from the HAIC directory.
Market context
Telemedicine & Virtual Care
Companies providing AI-enhanced telemedicine platforms, virtual care delivery systems, AI-powered triage, or virtual health assistants that facilitate remote clinical consultations between patients and healthcare providers. Includes integrated telehealth platforms with AI capabilities for scheduling, triage, and follow-up care.
Explore the full market directory or compare this Company with additional active profiles.
View all Companies in this market
10 · Pro research
Coming soon
Expanded Company research is in development.
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Deeper Company research is coming soon.
Pro Research will introduce expanded technical context, linked evidence analysis, and comparative Company research.
Linked research, clinical, and regulatory source pathways.
Expanded product, deployment, integration, and partnership research.
Record-level provenance and review context.