About Included Health
Included Health is a healthcare technology company that delivers personalized, all-in-one healthcare experiences for employers, health plans, public sector organizations, and labor unions. The company combines virtual care delivery, clinical navigation, and patient advocacy into a single integrated platform to improve health outcomes while reducing costs. Their All-Included Care™ model provides members with seamless access to primary care, behavioral health services, urgent care, and specialty consultations through an AI-powered platform supported by over 1,000 employed clinicians and 4,000 top specialists nationwide. The company's approach integrates AI technology with human expertise—what they call AI+EQ—to deliver personalized care guidance, insurance and billing support, and 24/7 member advocacy. Included Health serves millions of members through partnerships with leading employers like lululemon, offering services that span the full spectrum of physical and mental health needs. Their platform features a certified Electronic Health Record (EHR) that enables coordinated care across multiple providers and settings, with data integration from medical claims, pharmacy, cost, quality metrics, and social determinants of health. The company reports achieving over 4% year-one reduction in healthcare trend, approximately 80% annual household engagement, and average savings of $2,000 for clinically-engaged members. With capabilities including virtual primary care, behavioral health therapy and psychiatry, expert medical opinions, and provider matching, Included Health aims to simplify the healthcare experience while improving clinical outcomes and member satisfaction.
Clinical Focus
Medical conditions and clinical areas addressed by Included Health.
Who It Serves
Milestones & Awards
Recent Milestones
Alternative Plan Design copay-only plans launched, AI+EQ approach implementation with generative AI agent 'Dot', expansion to over 1000 employed clinicians
Awards & Recognition
Members rate service 4.9 out of 5 stars
Key Partnerships
Social & Media
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Company Details
- Employees
- 1001-5000
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