AI Voice Agent
AI voice platform that answers every call, books visits, and manages patient interactions 24/7
Platform · Cloud SaaSCompany source
Company profile
About Health Note
Health Note is a healthcare AI platform that transforms clinical workflows through intelligent automation of patient engagement, scheduling, intake, and documentation. The company's AI workforce operates 24/7 to answer patient calls, book appointments, collect clinical information, and generate clinical notes, seamlessly integrating with major EHR systems including Epic, Athena, Veradigm, and eClinicalWorks. The platform combines AI voice agents, intelligent intake forms, and ambient AI scribes to handle tasks across the entire patient journey — from initial contact through post-visit documentation. Health Note serves diverse healthcare settings including health systems, urgent care, FQHCs, multispecialty groups, and specialty practices across behavioral health, cardiology, family medicine, orthopedics, pediatrics, urology, and women's health. The platform has processed over 250 million patient interactions and delivers measurable outcomes including 65% of inbound calls managed by AI, 80% reduction in provider documentation time, and 4.2x ROI in the first year. Health Note's clinical intelligence powers protocol-driven workflows and supports configurable screeners, demographics collection, medication history, review of systems, and discrete data filing directly into EHR fields. The company's mission centers on reimagining how patients and clinicians experience care by eliminating administrative friction and enabling staff to focus on patient-facing activities rather than paperwork.
Company description Health Note official website
Primary marketClinical Documentation & Workflow
Commercial modelCommercial information available on request
Company presenceOfficial website
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01 · Operating footprint
Where the Company operates
Company-profile context for clinical focus, customers, deployment, integration, milestones, and partnerships.
Clinical focus
- behavioral health
- cardiology
- COVID
- flu
- orthopedics
- pediatrics
- pregnancy
- strep
- urology
- UTI
- women's health
Who it serves
- Community Health Centers
- FQHCs
- Health Systems
- Multispecialty Groups
- Specialty Practices
- Urgent Care
Deployment & integration
Cloud Saas deployment with recorded integration context.
Recorded integration context: Athena, eClinicalWorks, Epic, Veradigm.
Geographic context
MarketsUSA
Company sourceOfficial website
Company milestones
Platform expansion
Processed 250M+ patient interactions, deployed across multiple health systems with documented case studies showing 33,000+ visits in 90 days for single implementation, 35,119 visits processed in another health system.
Partnerships
Recorded partners
- Athena Marketplace listed
02 · Flagship portfolio
Products, workflows, and platform capabilities
Selected source-backed Company products and the available commercial context.
Ambient AI Medical Scribe
AI-assisted documentation that saves clinicians up to 2+ hours daily in note generation
Software · Cloud SaaSCompany source
Intelligent Intake
AI-powered clinical intake that collects screeners, demographics, and review of systems data seamlessly
Platform · Cloud SaaSCompany source
03 · Research intelligence
Research Intelligence evidence
Publications, preprints, clinical validation, and regulatory records in Evidence Position order.
Evidence position
Publications, clinical validation, and regulatory records connected to this Company appear here.
Research
Publications & preprints
No linked records are currently available.
Clinical validation
Clinical-trial records
Family-centered Obesity Prevention: Communities for Healthy Living (CHL)NCT03334669 · Mentioned · TERMINATED
BNT001 Digital Therapeutic Feasibility Pilot StudyNCT04857008 · Sponsor · TERMINATED
Regulatory
Regulatory records
No linked records are currently available.
04 · Company-reported outcomes
Outcomes and case studies
Company-reported outcomes and customer stories are distinct from linked Research Intelligence evidence.
65% of inbound calls managed by AI
Scheduling and routing handled instantly with greater accuracy than manual workflows
80% reduction in provider documentation time
Clinicians reclaim 3-7 hours weekly through AI-assisted intake and note generation
4.2x ROI in first year
Driven by lower labor costs, higher throughput, and improved patient satisfaction
7 FTEs reduced, $400,000+ annual savings
Orthopedic clinic with 55 MDs
81% pre-visit completion
Orthopedic clinic case study
25% decrease in post-visit documentation time
Orthopedic clinic case study
3-4 minutes saved per visit
35,119 visits processed in health system
97% completion once patients start
Health system Epic integration
14 minutes saved per visit
33,000+ visits in 90 days, 33 providers live
>90% of patients submitting info pre-visit
Automated data collection implementation
20-30 minutes saved per visit
Through configurable workflows eliminating duplication
70%+ completion rates
Deep EHR integration without extra IT lift
250M+ patient interactions processed
Platform-wide scale
Springfield Clinic
Improving clinical documentation and patient on-boarding
Expanded partnership to improve clinical documentation and patient on-boarding
Clinical Informatics Team
Improving Epic efficiency and streamlining fragmented workflows
35,119 visits processed, 3-4 minutes saved per visit, 6,379 patient hours reclaimed, and 97% completion once patients start
Multi-provider Practice
Automating manual data collection across 33 providers
33,000+ visits in 90 days, >90% of patients submitting info pre-visit, 14 minutes saved per visit, and 33 providers live on platform
Orthopedic Clinic
Reducing paperwork bottlenecks and improving operational efficiency
7 FTEs reduced, $400,000+ annual savings, 81% pre-visit completion, and 25% decrease in post-visit documentation time
Urgent Care Operations
Transitioning from paper-based triage to intelligent orchestration with AI-driven intake
AI-driven intake detects inclusion for 8 standing protocols (COVID, flu, strep, pregnancy, UTI, urine dip, etc.) with integrated workflow supporting in-clinic iPad or phone intake fully embedded in Epic
05 · Leadership
Leadership team
Leadership profiles and professional links from the current Company record.
06 · Company updates
Updates from Health Note
Recent articles published on Health Note's official website.
Intelligence is no longer scarce. Knowing where it belongs is.
Read on Health NoteMid-Year Reality Check: Is Your Patient Access Strategy Ready for 2027?
Read on Health NoteFrom Missed Calls to Full Schedules: Why Patient Access Has Become Healthcare's Biggest Growth Opportunity
Read on Health NoteDoing More with Less: The CIO's Blueprint for Operational Efficiency
Read on Health NoteYou Don't Install an AI Workforce. You Onboard One.
Read on Health Note07 · HAIC coverage
Coverage and analysis
Health AI Central reporting that mentions this Company.
No HAIC coverage is currently linked to this Company.
08 · Official presence
Company sources and channels
Curated official destinations from the active Company record.
09 · Market pathway
Additional Companies in this Market
Other active Companies in the same market, selected alphabetically from the HAIC directory.
Market context
Clinical Documentation & Workflow
Companies that use AI to automate clinical documentation, generate medical notes from patient-clinician conversations, or streamline clinical workflows. Includes ambient AI scribes, voice-to-text medical documentation, NLP-powered clinical note generation, and tools that reduce administrative burden on clinicians.
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10 · Pro research
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Expanded Company research is in development.
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Deeper Company research is coming soon.
Pro Research will introduce expanded technical context, linked evidence analysis, and comparative Company research.
Linked research, clinical, and regulatory source pathways.
Expanded product, deployment, integration, and partnership research.
Record-level provenance and review context.