Mobile Experience Platform
Unified mobile platform that integrates all patient-facing apps into a single branded experience
Platform · Cloud SaaSCompany source
Company profile
About Gozio Health
Gozio Health is a healthcare technology company that transforms fragmented digital patient experiences into unified, mobile-first journeys. The company's Mobile Experience Platform enables health systems to consolidate multiple patient-facing applications—including scheduling, provider search, patient portals, virtual care, and wayfinding—into a single branded mobile app. Gozio's platform features a low-code/no-code architecture with 30+ turnkey integrations to major healthcare solutions including Epic, Oracle Health, Salesforce, and leading telehealth and patient engagement tools. The company's signature wayfinding solution uses robotic mapping to create complete 3D maps and smartphone sensor fusion technology to deliver step-by-step navigation with accuracy within 2 meters, guiding patients from parking to check-in. With over 2 million app installs, 200 million square feet mapped, and 500 million interactions, Gozio serves leading health systems including UNC Health, Nicklaus Children's Hospital, Baptist Health Jacksonville, Tidelands Health, and WakeMed. The platform is designed to reduce patient friction, decrease no-shows and late arrivals, improve engagement, and reduce patient leakage through personalized, location-aware experiences. Gozio's full-service model handles everything from design to deployment to ongoing updates, making it fast and cost-effective for health systems to launch and maintain a comprehensive digital front door without heavy IT lift.
Company description Gozio Health official website
Primary marketPatient Engagement & Support
Commercial modelCommercial information available on request
Company presenceLinkedIn
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01 · Operating footprint
Where the Company operates
Company-profile context for clinical focus, customers, deployment, integration, milestones, and partnerships.
Clinical focus
No clinical focus areas are currently listed.
Who it serves
- Academic Medical Centers
- Children's Hospitals
- Health Systems
- Hospitals
Deployment & integration
Cloud Saas · Embedded deployment with recorded integration context.
Recorded integration context: Amwell, Artera, Clear, Clockwise, Critical Arc, CTS Mighty Touch, Dexcare, Epic, H1, Hyro, Infermedica, Innovaccer, Intouch Connections, Kyruus Health, Luma, Meditech, Oculum, Odeza, Okta, Oracle Health (Cerner), Phreesia, Prove, Qualtrics XM, Ratings.MD, RXLink, Salesforce, Soloinsight, Solv, TeleVox, Tonic, Upfront, Vidyo, Wambi, WebMD, WellStreet Care, YEXT.
Geographic context
MarketsUnited States
Company sourceOfficial website
Company milestones
Platform expansion
Launch of Wayfinding for MyChart - blue-dot navigation embeddable directly in Epic MyChart
Partnerships
Recorded partners
- 30+ healthcare technology integration partners
- Epic
- Oracle Health
- Salesforce
02 · Flagship portfolio
Products, workflows, and platform capabilities
Selected source-backed Company products and the available commercial context.
Mobile Wayfinding
Precise blue-dot navigation guiding patients from parking to point of care with 2m accuracy
Software · Cloud SaaSCompany source
Wayfinding for MyChart
Blue-dot navigation embedded directly into Epic's MyChart mobile application
Software · EmbeddedCompany source
03 · Research intelligence
Research Intelligence evidence
Publications, preprints, clinical validation, and regulatory records in Evidence Position order.
Evidence position
Publications, clinical validation, and regulatory records connected to this Company appear here.
Research
Publications & preprints
No linked records are currently available.
Clinical validation
Clinical-trial records
No linked records are currently available.
Regulatory
Regulatory records
No linked records are currently available.
04 · Company-reported outcomes
Outcomes and case studies
Company-reported outcomes and customer stories are distinct from linked Research Intelligence evidence.
Reduced no-shows and late arrivals
Through accurate wayfinding and navigation
Reduced patient leakage
Through improved engagement and unified experience
2 meter navigation accuracy
Indoor wayfinding from parking to check-in
2M+ app installs
Across customer base
200M+ square feet mapped
Healthcare facilities
500M+ interactions
Platform usage
Baptist Health Jacksonville
Baptist Access brings the health center to the patient before, during and after their visit, implementing the right mobile strategy for patient retention
Nicklaus Children's Hospital
Creating incredible experiences for patients and caregivers with a unified, intuitive mobile app for smarter mobile access for every family
The University of Tennessee Medical Center
Mapping out the patient experience with wayfinding and mobile platform
Tidelands Health
Elevated access and engagement with Gozio's mobile platform
UNC Health's Triangle Region
Finding innovative ways to enhance the patient experience during stressful times, helping patients and families more easily find their way around hospitals and clinics
WakeMed
Customized, end-to-end mobile platform implementation
05 · Leadership
Leadership team
Leadership profiles and professional links from the current Company record.
Steve Burriss
President
Dr. David Seo
Senior Vice President
06 · Company updates
Updates from Gozio Health
Recent articles published on Gozio Health's official website.
The Right Mobile Strategy for Patient Retention
Read on Gozio HealthUK HealthCare Reimagines the Patient Experience with Wayfinding in MyChart
Read on Gozio HealthMapping Out The Patient Experience
Read on Gozio HealthElevating Patient Access and Engagement
Read on Gozio HealthCustomized, End-to-End Mobile Platform
Read on Gozio Health07 · HAIC coverage
Coverage and analysis
Health AI Central reporting that mentions this Company.
No HAIC coverage is currently linked to this Company.
08 · Official presence
Company sources and channels
Curated official destinations from the active Company record.
09 · Market pathway
Additional Companies in this Market
Other active Companies in the same market, selected alphabetically from the HAIC directory.
Market context
Patient Engagement & Support
Companies using AI to engage patients, provide health education, facilitate peer support, offer AI health coaching, or help patients navigate their healthcare journey. Includes patient communities, AI health mentors, peer support networks, and platforms that empower patients to take an active role in managing their own health.
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Linked research, clinical, and regulatory source pathways.
Expanded product, deployment, integration, and partnership research.
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