AWARE Framework
Technology-driven framework for promoting safer care environments and preventing workplace violence
Company profile
Company profile
Get Well (formerly GetWellNetwork) is a leading digital patient engagement platform provider with over 25 years of experience delivering consumer-centered healthcare experiences. The company's flagship solution, Get Well 360, revolutionizes every step of the healthcare journey through technology-enabled whole health programs that activate, engage, and retain patients and members across the care ecosystem. Get Well's comprehensive platform includes point-of-care engagement through innovative SmartRoom design, population health management tools, transitions of care solutions with AI-powered navigation, and ambulatory programs. The platform features deep EHR integrations with over 20 unique systems, 500+ partner integrations, and has engaged more than 100 million patients across 5 countries. The company serves diverse healthcare stakeholders including health systems and hospitals, health plans, federal and state government agencies (including Veterans Affairs with FedRAMP certification), pediatric facilities, and international healthcare providers. Get Well's solutions address critical healthcare challenges including hospital readmissions, patient loyalty and retention, care team efficiency, maternal health, and workplace safety through their proprietary AWARE Framework. Get Well has earned HITRUST and SOC 2 certifications and maintains FedRAMP-Moderate Level certification for government healthcare applications. The company was recently acquired by SAI Group, a leader in enterprise AI solutions, expanding its capabilities in healthcare AI. Get Well's proven track record includes documented success in reducing readmissions, improving patient satisfaction scores, activating dormant patients, and scaling value-based care programs across their extensive client base.
Company description Get Well official website
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01 · Operating footprint
Company-profile context for clinical focus, customers, deployment, integration, milestones, and partnerships.
Cloud Saas · Hybrid · On Premise deployment with recorded integration context.
Recorded integration context: 20+ unique EHR systems, 500+ partner integrations, Cerner, Epic, scheduling platform integrations.
Company milestones
Acquired by SAI Group (enterprise AI solutions leader) as mentioned in 2024 content. Launch of Opal AI-powered on-demand patient assistant. Expansion of Get Well 360 platform. FedRAMP certification achievement.
Partnerships
02 · Flagship portfolio
Selected source-backed Company products and the available commercial context.
Technology-driven framework for promoting safer care environments and preventing workplace violence
Next generation digital patient engagement solution across the entire care continuum
FedRAMP certified digital patient engagement for veteran care and government healthcare
AI-powered on-demand patient assistant
Interactive patient care experience with SmartRoom design and Hospital Journey Manager
Tech-enabled whole health programs to advance community health
Stress reduction and self-care tool designed for nurses by nurses
Clinically-proven digital care plans to simplify discharge and navigate patients
03 · Research intelligence
Publications, preprints, clinical validation, and regulatory records in Evidence Position order.
Publications, clinical validation, and regulatory records connected to this Company appear here.
Research
The Journal of nursing administration · Nov 1, 2025
What If Nurses Designed Artificial Intelligence?The Journal of nursing administration · Sep 1, 2025
The Role of Artificial Intelligence in Supporting the Core Mission of Nursing.The Journal of nursing administration · Mar 1, 2025
Leading With Hope: Seven Insights From Get Well's Nurse Executive Council on the Future of Digital Health.The Journal of nursing administration · Sep 1, 2024
NCCP-ICS joint consensus-based clinical practice guidelines on medical thoracoscopy.Lung India : official organ of Indian Chest Society · Mar 1, 2024
The AWARE Framework: A Technology-Driven Approach to Creating a Safer Care Environment.The Journal of nursing administration · Mar 1, 2024
Clinical validation
NCT07233148 · Mentioned · RECRUITING
LOWER: Lomitapide Observational Worldwide Evaluation RegistryNCT02135705 · Mentioned · COMPLETED
Design and Development of a Functional Plant-based Beverage to Improve Nutritional Status and Immunity for the Early Elderly People to Get Well-healthy AgeingNCT07409480 · Mentioned · NOT YET RECRUITING
An Innovative Master Platform for Clinical Trials in Mood DisordersNCT06408012 · Mentioned · RECRUITING
Ottawa Sunglasses at Night for Mania StudyNCT05206747 · Mentioned · COMPLETED
Design and Development of a Functional Plant-based Beverage Formulated According to the Main Nutritional Guides for Early Elderly Requirements to Improve Nutritional Status and Immunity for the Early Elderly People to Get Well-healthy AgeingNCT06445309 · Mentioned · UNKNOWN
Regulatory
No linked records are currently available.
04 · Company-reported outcomes
Company-reported outcomes and customer stories are distinct from linked Research Intelligence evidence.
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Palomar Health
Platform-wide
Dormant patient activation to grow market share
Growth in market share from dormant patient activation
Orthopedic readmissions reduction and patient satisfaction improvement
43% reduction in orthopedic readmissions and 169% boost in Google Star Ratings
Kidney stone management with mobile care plans
Customized kidney stone mobile health care plan for patients with chronic stones
Reducing hospital readmissions
Reduction in hospital readmissions within 30 days
Mobile patient activation and engagement
Significant improvement in mobile patient activation and engagement
Reducing readmissions and boosting patient satisfaction with personalized care experiences
Reduced readmissions and boosted patient satisfaction through personalized care experiences and value-based care scaling
Digital patient engagement for veteran care
Trusted deployment across Veterans Affairs facilities
05 · Leadership
Leadership profiles and professional links from the current Company record.
Katherine Virkstis
VP, Clinical Advisory Services
06 · Company updates
Recent articles published on Get Well's official website.
07 · HAIC coverage
Health AI Central reporting that mentions this Company.
No HAIC coverage is currently linked to this Company.
08 · Official presence
Curated official destinations from the active Company record.
09 · Market pathway
Other active Companies in the same market, selected alphabetically from the HAIC directory.
Market context
Companies using AI to engage patients, provide health education, facilitate peer support, offer AI health coaching, or help patients navigate their healthcare journey. Includes patient communities, AI health mentors, peer support networks, and platforms that empower patients to take an active role in managing their own health.
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Linked research, clinical, and regulatory source pathways.
Expanded product, deployment, integration, and partnership research.
Record-level provenance and review context.