Company profile

Firefly Health

Telemedicine & Virtual Care

Company profile

About Firefly Health

Firefly Health is a healthcare company that combines virtual-first primary care with health insurance plans to deliver accessible, affordable, and personalized healthcare. Founded by physicians who recognized the limitations of traditional healthcare delivery, Firefly provides members with dedicated care teams including primary care providers, nurses, health coaches, and behavioral health specialists who are available 24/7 through their mobile app. The company's integrated care model removes barriers to accessing primary care by offering same-day virtual appointments (typically within 3 days), continuous messaging with care teams, and embedded navigation services that help members find high-quality, cost-effective in-network providers. When hands-on care is needed, Firefly connects members to their proprietary Firefly Nearby network of over 2,000 brick-and-mortar locations nationwide, including urgent care clinics, retail clinics, and in-home care providers. Firefly's approach is designed to improve health outcomes while controlling costs. The company reports chronic condition management outcomes that are 50-80% better than industry standards, with 77% of diabetes patients achieving control (compared to 49% industry standard) and 79% of hypertension patients under control (versus 50% benchmark). Their preventive care metrics also exceed HEDIS Commercial PPO benchmarks, with members showing 13% higher breast cancer screening rates, 24% higher colorectal cancer screening rates, and 82% higher depression screening rates. The company serves employers, health plans, and individual members across all 50 states and Washington D.C. Firefly's alternative health plan model is built on value-based care principles rather than traditional fee-for-service, aligning incentives around member outcomes and satisfaction. Their platform integrates care delivery, insurance benefits, and care navigation into a single seamless experience accessible through their mobile app.

Company description Firefly Health official website

Primary marketTelemedicine & Virtual Care
Commercial modelCommercial information available on request
Company presenceLinkedIn
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01 · Operating footprint

Where the Company operates

Company-profile context for clinical focus, customers, deployment, integration, milestones, and partnerships.

Clinical focus

  • acute care conditions
  • anxiety
  • chronic disease management
  • depression
  • diabetes
  • hypertension
  • mental health
  • preventive care
  • women's health

Who it serves

  • Benefits Consultants
  • Employers
  • Health Plans
  • Individual Members

Deployment & integration

Cloud Saas · Hybrid deployment with recorded integration context.

Geographic context

MarketsUnited States (all 50 states and Washington D.C.)
Company sourceOfficial website

Company milestones

Platform expansion

91.0% coverage within 15 miles of US population through Firefly Nearby network. 2000+ brick-and-mortar locations. In-home care available in 35+ geographies nationally. Active patients in all 50 states and D.C.

Partnerships

Recorded partners

  • Community Health Options
  • Opyn Health (pricing transparency portal)

02 · Flagship portfolio

Products, workflows, and platform capabilities

Selected source-backed Company products and the available commercial context.

Firefly Health Plan

Virtual-first primary care integrated with health insurance for affordable, accessible healthcare

Platform · Cloud SaaSCompany source

Firefly Mobile App

All-in-one health management app for scheduling, messaging care teams, and accessing claims

Software · Cloud SaaSCompany source

Firefly Nearby

Proprietary network of 2000+ in-person care locations for hands-on primary care needs

Service · HybridCompany source

Firefly Virtual Care Teams

Interdisciplinary care teams providing 24/7 virtual primary care with behavioral health integration

Service · Cloud SaaSCompany source

03 · Research intelligence

Research Intelligence evidence

Publications, preprints, clinical validation, and regulatory records in Evidence Position order.

04 · Company-reported outcomes

Outcomes and case studies

Company-reported outcomes and customer stories are distinct from linked Research Intelligence evidence.

77% diabetes control rate

A1c <8, compared to 49% industry standard

$2,800 savings per diabetes patient

compared to like patients

56% depression control rate

PHQ9 ≤9 or 30% improvement, compared to 14% industry standard

$620 savings per mental health patient

compared to like patients

79% hypertension control rate

BP <140/90, compared to 50% NCQA HEDIS benchmark

$1,500 savings per hypertension patient

compared to like patients

13% higher breast cancer screening rate

compared to HEDIS Commercial PPO benchmarks

24% higher colorectal cancer screening rate

compared to HEDIS Commercial PPO benchmarks

82% higher depression screening rate

compared to HEDIS Commercial PPO benchmarks

<3 days to next available appointment

average wait time for care team access

Firefly Health Plan Members - Preventive Care

Improved preventive care screening rates through accessible virtual-first primary care and care team engagement

13% higher breast cancer screening rate, 24% higher colorectal cancer screening rate, 82% higher depression screening rate vs HEDIS Commercial PPO benchmarks

Firefly Health Plan Members - Depression Management

Integrated behavioral health support for members with depression using interdisciplinary care teams

56% depression control rate (PHQ9 ≤9 or 30% improvement) vs 14% industry standard, $620 savings per patient with mental health disorders

Firefly Health Plan Members - Diabetes Management

Chronic condition management for diabetes patients using virtual-first care teams and continuous monitoring

77% diabetes control rate (A1c < 8) vs 49% industry standard, $2,800 savings per diabetes patient

Firefly Health Plan Members - Hypertension Management

Virtual blood pressure monitoring and management for hypertension patients with continuous care team support

79% hypertension control rate (BP < 140/90) vs 50% NCQA HEDIS benchmark, $1,500 savings per hypertension patient

Community Health Options

Partnership to provide high-quality, convenient virtual-first primary care option to health plan members with Maine-based care team support

Integrated offering supporting members with local resource knowledge

05 · Leadership

Leadership team

Leadership profiles and professional links from the current Company record.

Dr. Lori Tishler

Chief Medical Officer

06 · Company updates

Updates from Firefly Health

Recent articles published on Firefly Health's official website.

No Company updates are currently listed.

07 · HAIC coverage

Coverage and analysis

Health AI Central reporting that mentions this Company.

No HAIC coverage is currently linked to this Company.

08 · Official presence

Company sources and channels

Curated official destinations from the active Company record.

09 · Market pathway

Additional Companies in this Market

Other active Companies in the same market, selected alphabetically from the HAIC directory.

Market context

Telemedicine & Virtual Care

Companies providing AI-enhanced telemedicine platforms, virtual care delivery systems, AI-powered triage, or virtual health assistants that facilitate remote clinical consultations between patients and healthcare providers. Includes integrated telehealth platforms with AI capabilities for scheduling, triage, and follow-up care.

Explore the full market directory or compare this Company with additional active profiles.

View all Companies in this market

10 · Pro research

Coming soon

Expanded Company research is in development.

Health AI Central Pro · Coming Soon

Deeper Company research is coming soon.

Pro Research will introduce expanded technical context, linked evidence analysis, and comparative Company research.

ResearchEvidence analysis

Linked research, clinical, and regulatory source pathways.

CompanyTechnical context

Expanded product, deployment, integration, and partnership research.

MethodSource & review record

Record-level provenance and review context.

Coming Soon