Company profile

eClinicalWorks

AI-powered cloud EHR and healthcare IT solutions for ambulatory practices

Generative AI & Healthcare Infrastructure

Company profile

About eClinicalWorks

eClinicalWorks is a leading healthcare IT company serving ambulatory practices with comprehensive cloud-based Electronic Health Record (EHR) and Practice Management solutions. With over 6,500 employees, the company supports more than 180,000 physicians nationwide and 850,000 medical professionals globally. The platform integrates AI-powered capabilities throughout the patient care journey, from scheduling and check-in through documentation, labs, prescribing, billing, and follow-up care. The company's flagship EHR system is enhanced by multiple AI solutions including Sunoh.ai medical scribe for ambient clinical documentation, healow Genie AI-powered contact center for patient communications, Image AI for fax management, and Eva (eClinicalWorks Virtual Assistant) for workflow automation. The platform offers specialized solutions for various healthcare settings including dental, vision, behavioral health, ambulatory surgery centers, and urgent care facilities. eClinicalWorks provides integrated solutions for value-based care, patient engagement through the healow family of apps, and revenue cycle management with a 98% or higher first-pass acceptance rate. The PRISMA health information search engine delivers free interoperability by gathering patient records from nationwide networks. Powered by Microsoft Azure, the eClinicalWorks Cloud provides anytime, anywhere access to healthcare data on any device. As a privately held company, eClinicalWorks maintains a single focus on providing secure, cloud-based solutions to meet comprehensive healthcare IT needs.

Company description eClinicalWorks official website

Mission. Improving healthcare together with our customers.

Primary marketGenerative AI & Healthcare Infrastructure
Commercial modelCommercial information available on request
Company presenceOfficial website
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01 · Operating footprint

Where the Company operates

Company-profile context for clinical focus, customers, deployment, integration, milestones, and partnerships.

Clinical focus

  • ambulatory surgery
  • behavioral health
  • cardiology
  • dental
  • general practice
  • neurology
  • orthopedics
  • urgent care
  • vision

Who it serves

  • Ambulatory Surgery Centers
  • Behavioral Health providers
  • Clinics
  • Dental practices
  • Health Systems
  • Independent ambulatory practices
  • Urgent Care facilities
  • Vision practices

Deployment & integration

Deployment information is currently being developed.

Recorded integration context: Cerner, EHR systems via PRISMA, Epic, insurance payers, nationwide health information networks, wearable devices.

Geographic context

MarketsInternational (850,000+ users globally) · United States
Company sourceOfficial website

Company milestones

Platform expansion

Integration of Sunoh.ai medical scribe, launch of healow Genie AI-powered contact center, Image AI for fax management, conversational EHR with AI Assistant, automated playlists with robotic process automation

Partnerships

Recorded partners

  • Microsoft Azure
  • Sunoh.ai

02 · Flagship portfolio

Products, workflows, and platform capabilities

Selected source-backed Company products and the available commercial context.

No source-backed Company products are currently listed.

03 · Research intelligence

Research Intelligence evidence

Publications, preprints, clinical validation, and regulatory records in Evidence Position order.

Evidence position

Publications, clinical validation, and regulatory records connected to this Company appear here.

Research

Publications & preprints

Technology, Population Health, and Human Wellness.

Journal of the Indian Institute of Science · Jan 1, 2020

Clinical validation

Clinical-trial records

No linked records are currently available.

Regulatory

Regulatory records

No linked records are currently available.

04 · Company-reported outcomes

Outcomes and case studies

Company-reported outcomes and customer stories are distinct from linked Research Intelligence evidence.

98% or higher first-pass acceptance rate

Revenue Cycle Management claims processing

Up to 90% automation of inbound calls

healow Genie implementation at Maryland Endocrine within weeks

Hours saved daily

Clinical documentation with Sunoh.ai medical scribe

05 · Leadership

Leadership team

Leadership profiles and professional links from the current Company record.

No active leadership profiles are currently listed.

06 · Company updates

Updates from eClinicalWorks

Recent articles published on eClinicalWorks's official website.

No Company updates are currently listed.

07 · HAIC coverage

Coverage and analysis

Health AI Central reporting that mentions this Company.

Austin AI Startup Bets on End-to-End Automation to Solve Healthcare's 42% Missed-Call Crisis

Hello Patient's acquisition of Converse Health creates a unified platform that automates patient interactions from first contact through post-visit paperwork, targeting the administrative bottlenecks that leave nearly half of patient calls unanswered.

Read on HAIC

Austin AI Startup Builds Full-Stack Automation Play With Strategic Back-Office Acquisition

Hello Patient's purchase of Converse Health unites front-desk conversational AI with EHR workflow automation, targeting independent practices losing revenue to unanswered calls and manual chart work.

Read on HAIC

Healthcare's Next Evolution: AI Workforce Platform Aims to Replace the Fragmented EHR Ecosystem

DeepCura launches supervised AI agent system that consolidates practice management, documentation, and population health into a single auditable timeline used by over 6,000 US clinicians.

Read on HAIC

Federal Agency Cuts Disability Claims Wait Times in Half With New EHR Network

Social Security Administration's TEFCA integration slashes processing times and staffing needs, but leaves paper-based providers—and their patients—behind.

Read on HAIC

Breaking Down Babel: AI Scribes That Understand When Patients Switch Languages Mid-Sentence

Sunoh.ai's ambient documentation technology captures clinical conversations across multiple languages simultaneously, addressing communication barriers for 26 million Americans with limited English proficiency.

Read on HAIC

08 · Official presence

Company sources and channels

Curated official destinations from the active Company record.

09 · Market pathway

Additional Companies in this Market

Other active Companies in the same market, selected alphabetically from the HAIC directory.

Market context

Generative AI & Healthcare Infrastructure

Companies providing generative AI platforms, large language models (LLMs), foundation models, or broad AI infrastructure specifically designed for healthcare applications. These companies serve multiple clinical use cases across the health system rather than focusing on a single clinical application or disease area.

Explore the full market directory or compare this Company with additional active profiles.

View all Companies in this market

10 · Pro research

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Expanded Company research is in development.

Health AI Central Pro · Coming Soon

Deeper Company research is coming soon.

Pro Research will introduce expanded technical context, linked evidence analysis, and comparative Company research.

ResearchEvidence analysis

Linked research, clinical, and regulatory source pathways.

CompanyTechnical context

Expanded product, deployment, integration, and partnership research.

MethodSource & review record

Record-level provenance and review context.

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