About DexCare
DexCare is a patient navigation platform that helps health systems route patients to care across fragmented systems and data sources. The company builds navigation infrastructure that connects millions of patients to the care they need by transforming disconnected provider data, schedules, and availability into a unified system that powers consistent access across all patient entry points. The DexCare platform consists of three core layers: a Data Layer that transforms fragmented information into a single source of truth for providers, locations, schedules and visit types; a Navigation Layer with intelligence that routes patients based on availability, clinical need, location and priorities; and an Activation Layer where navigation decisions execute across digital, assisted and operational touchpoints. The platform includes a Rules Engine for routing decisions, matching and scoring algorithms, workflow decisioning, AI agents for patient guidance, and AI assist tools for staff. DexCare serves health systems, helping them increase online scheduling, reduce patient wait times, improve capacity utilization, and acquire new patients. The company's solutions address search and scheduling, provider data management, virtual on-demand care, and AI-powered optimization. Customers include major health systems like SSM Health, Providence, MUSC, Texas Health Resources, and University of Rochester Medical Center. The platform enables health systems to fill more appointments without expanding staff, reduce days waiting for care, and increase net-new patient acquisition.
Mission & Story
Mission
We Make Care Findable - Building navigation infrastructure that connects millions of patients to the care they need
Who It Serves
Milestones & Awards
Recent Milestones
Federal Health Platform launched, KLAS Spotlight Report recognition, Philadelphia market analysis report published, SEO/AEO strategy playbook released
Awards & Recognition
#1 In Patient Experience, KLAS Spotlight Report featured
Key Partnerships
Social & Media
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Company Details
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