Carebox Connect
Platform connecting patients, families, and physicians with clinical trial treatment options
Platform · Cloud SaaSCompany source
Company profile
About Carebox
Carebox Healthcare Solutions operates the Carebox Connect platform, a comprehensive clinical trial matching and patient navigation solution that bridges the gap between patients seeking treatment options and clinical research opportunities. The platform addresses a critical healthcare challenge: only 3% of potentially eligible cancer patients benefit from clinical trial treatments, and less than one-third of doctors discuss trials with patients. Carebox Connect leverages AI and human-supervised automation to transform unstructured clinical trial eligibility criteria into searchable, patient-friendly questionnaires available in tens of languages. The platform has been used by over one million patients and doctors across hundreds of condition-based questionnaires. The technology enables instantaneous clinical and genomic matching to individual trials, sponsor portfolios, or the entire global clinical trials database. The company serves three primary customer segments: trial sponsors (pharmaceutical and biotech companies) seeking to meet enrollment goals and achieve patient-centricity; trial sites (research hospitals and centers) managing patient inquiries and study team workflows; and patient advocacy groups connecting their communities to relevant research. Carebox Connect is embedded across the digital health ecosystem through partnerships with leading organizations including Eli Lilly, AstraZeneca, UCLA Health, Moffitt Cancer Center, and numerous patient advocacy groups. The platform offers eligibility matching, referral management, clinical trial navigation services, and analytics dashboards delivered as a cloud-based SaaS solution.
Company description Carebox official website
Primary marketHealthcare Operations & Administration
Commercial modelCommercial information available on request
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01 · Operating footprint
Where the Company operates
Company-profile context for clinical focus, customers, deployment, integration, milestones, and partnerships.
Clinical focus
- blood cancer
- cancer
- hundreds of medical conditions across therapeutic areas
- Huntington's disease
Who it serves
- Academic Medical Centers
- Clinical Trial Sites
- Patient Advocacy Groups
- Pharma & Biotech
- Research Hospitals
Deployment & integration
Api Only · Cloud Saas · Hybrid deployment with recorded integration context.
Recorded integration context: ClinicalTrials.gov data, CRM systems, Salesforce, Study Team.
Geographic context
MarketsGlobal (multi-language support indicates international presence) · United States
Company sourceOfficial website
Company milestones
Platform expansion
Platform embedded across multiple leading pharma companies, research centers, and patient advocacy groups. Partnerships with Lilly Trials (global), AstraZeneca Trial & You, UCLA Health, Moffitt Cancer Center.
Partnerships
Recorded partners
- AstraZeneca
- Blood Cancer United
- Cancer Research Institute
- Eli Lilly
- Evinova
- Huntington's Disease Society of America (HDSA)
- Moffitt Cancer Center
- Stand Up To Cancer
- UCLA Health
02 · Flagship portfolio
Products, workflows, and platform capabilities
Selected source-backed Company products and the available commercial context.
Dashboards and Analytics
Trial feasibility and patient engagement analytics with real-world clinical trial search data
Software · Cloud SaaSCompany source
Eligibility Matching
AI-powered clinical trial eligibility matching using patient clinical and genomic data
Software · Api OnlyCompany source
Navigation Services
Clinical trial navigation services to optimize patient experience and enrollment conversion
Service · HybridCompany source
Referral Management
Automated patient-to-site referral system with outcome tracking and follow-up
Software · Cloud SaaSCompany source
03 · Research intelligence
Research Intelligence evidence
Publications, preprints, clinical validation, and regulatory records in Evidence Position order.
Evidence position
Publications, clinical validation, and regulatory records connected to this Company appear here.
Research
Publications & preprints
No linked records are currently available.
Clinical validation
Clinical-trial records
No linked records are currently available.
Regulatory
Regulatory records
No linked records are currently available.
04 · Company-reported outcomes
Outcomes and case studies
Company-reported outcomes and customer stories are distinct from linked Research Intelligence evidence.
Patient reach
Over 1 million patients and doctors have used condition-based questionnaires
Patient interactions
Over 250,000 patients interacted with clinical trial navigators
AstraZeneca (Trial & You)
Connecting patients and doctors with AstraZeneca clinical trial portfolio through website and call center navigation services
Fully developed and hosted website with integrated clinical trial navigation call center services
Blood Cancer United
Empowering nurse navigators to manage clinical trial matching and referral for blood cancer patients through Clinical Trial Support Center
Nurse navigators manage entire process from online referral forms to secure email delivery of referral reports
Eli Lilly (Lilly Trials)
Global patient education, matching, and engagement with Eli Lilly clinical trials across multiple therapeutic areas with condition-specific subsites and blogs
Platform deployed in 6 languages (English, Japanese, Spanish variants, German, Polish, Italian) with proactive trial alerts subscription feature
Moffitt Cancer Center
Patient and referring physician navigation with clinical trials inquiry and referral management to connect with relevant study teams
Integrated website experience with patient pre-screening and condition-based matching capabilities
UCLA Health
Clinical trial inquiry and referral management service connecting patients and referring physicians to study teams across hundreds of conditions
Integrated clinical trials section with patient pre-screening and condition-based matching widgets
05 · Leadership
Leadership team
Leadership profiles and professional links from the current Company record.
No active leadership profiles are currently listed.
06 · Company updates
Updates from Carebox
Recent articles published on Carebox's official website.
No Company updates are currently listed.
07 · HAIC coverage
Coverage and analysis
Health AI Central reporting that mentions this Company.
No HAIC coverage is currently linked to this Company.
08 · Official presence
Company sources and channels
Curated official destinations from the active Company record.
09 · Market pathway
Additional Companies in this Market
Other active Companies in the same market, selected alphabetically from the HAIC directory.
Market context
Healthcare Operations & Administration
Companies using AI to optimize hospital operations, automate administrative workflows, improve scheduling, manage healthcare resources, coordinate care delivery, or reduce operational inefficiencies. Includes prior authorization automation, credentialing, billing, care coordination, and AI tools that help health systems run more efficiently.
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Linked research, clinical, and regulatory source pathways.
Expanded product, deployment, integration, and partnership research.
Record-level provenance and review context.