Assort Activate
Proactive outbound outreach campaigns that reach patients at the right moment to schedule, re-engage, and close care gaps
Platform · Cloud SaaSCompany source
Company profile
About Assort Health
Assort Health is a healthcare AI company that has developed an advanced voice agent platform specifically designed to manage the complete patient journey. The company's AI technology is trained on over 190 million patient interactions across more than 20 medical specialties, enabling it to handle complex care protocols, provider nuances, and insurance workflows with precision. The platform serves as a comprehensive patient access solution that operates 24/7, managing appointment scheduling, intelligent triage and routing, patient intake, proactive outreach, medication refills, referral automation, payment resolution, and task management. Unlike traditional IVR systems that simply route calls, Assort's AI voice agents actively resolve patient needs in real-time, drawing on prior patient context including language preferences, timing, care history, and channel preferences to personalize every interaction. Assort Health integrates deeply with 15+ EHR and practice management systems, including robust Athena integration, allowing seamless data flow and real-time access to patient records. The platform has earned a 4.3/5 star rating across 344,000 patient reviews and serves thousands of providers across specialties including orthopedics, dermatology, ophthalmology, women's health, pediatrics, primary care, cardiology, urology, neurology, gastroenterology, behavioral health, radiology, oncology, and emergency medicine. The company recently raised a $120M Series C to scale its patient journey platform.
Company description Assort Health official website
Primary marketHealthcare Operations & Administration
Commercial modelCommercial information available on request
Company presenceOfficial website
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01 · Operating footprint
Where the Company operates
Company-profile context for clinical focus, customers, deployment, integration, milestones, and partnerships.
Clinical focus
- Behavioral Health
- Cardiology
- Dermatology
- Emergency Medicine
- ENT & Allergy
- Gastroenterology
- Neurology
- Oncology
- Ophthalmology
- Orthopedics
- Pain Management
- Pediatrics
- Podiatry
- Primary Care
- Radiology
- Urology
- Women's Health
Who it serves
- FQHCs
- Health systems
- Independent practices
- Multi-specialty groups
- Specialty practices
Deployment & integration
Cloud Saas deployment with recorded integration context.
Recorded integration context: 15+ EHR and practice management systems, Athena, Cerner, Epic.
Geographic context
MarketsUnited States
Company sourceOfficial website
Company milestones
Platform expansion
$120M Series C funding raised to scale patient journey platform
Partnerships
Recorded partners
No partners are currently listed.
02 · Flagship portfolio
Products, workflows, and platform capabilities
Selected source-backed Company products and the available commercial context.
Assort Agent
AI voice agent trained on 190M+ interactions to handle the entire patient journey
Platform · Cloud SaaSCompany source
Assort Concierge
AI voice agent that answers calls, schedules appointments, and resolves inquiries across every channel, 24/7
Platform · Cloud SaaSCompany source
Assort Empower
AI tools that make every staff member more effective with real-time context, guidance, and performance insight
Platform · Cloud SaaSCompany source
Assort Orchestrate
Automated workflows across every patient touchpoint, from intake to referrals to follow-up, with no manual handoffs
Platform · Cloud SaaSCompany source
Payment Resolution
Automated patient payment collection that resolves balances faster without friction
Software · Cloud SaaSCompany source
03 · Research intelligence
Research Intelligence evidence
Publications, preprints, clinical validation, and regulatory records in Evidence Position order.
Evidence position
Publications, clinical validation, and regulatory records connected to this Company appear here.
Research
Publications & preprints
No linked records are currently available.
Clinical validation
Clinical-trial records
No linked records are currently available.
Regulatory
Regulatory records
No linked records are currently available.
04 · Company-reported outcomes
Outcomes and case studies
Company-reported outcomes and customer stories are distinct from linked Research Intelligence evidence.
$3.3M annual revenue per 100 providers
Revenue capture through improved patient access and scheduling
5% increase in appointment volume
Across customer base
115% increase in labor capacity
Staff efficiency gains
89% reduction in hold times
Customer case study
75-81% decrease in abandonment rate
Multiple customer case studies
$1.3M-$2.3M in new revenue captured
Individual practice case studies
97% reduction in hold times
SENTA case study
34% reduction in unanswered calls
Barrington Orthopedic case study
220% increase in labor capacity
Customer case study
Barrington Orthopedic
Easing staff workloads and reducing unanswered calls
34% reduction in unanswered calls
NCRVA
Streamlining patient access across high call volumes
Streamlined 10,000 calls per month
Peninsula Orthopaedic
Improving patient satisfaction and reducing call abandonment
75% reduction in call abandonment rate
SENTA
Reducing hold times and capturing new revenue through AI voice agents
$1.3M in new revenue captured and 97% reduction in hold times
Unnamed Practice (Dr. Emily Carter)
Increasing patient conversions and eliminating hold times
$2.3M new revenue captured, calls answered instantly, significant lift in patient conversions and appointment bookings
Unnamed Practice (Dr. Titus Abraham)
Improving efficiency through instant call answering and outbound campaigns
+220% labor capacity increase
Unnamed Practice (John Haworth)
Handling more calls and scheduling more appointments without adding headcount
$1.3M additional appointment revenue captured, tremendous impact on efficiency, cost savings, and patient experience
Unnamed Practice (Josh Boston)
Managing patient access across 100+ providers and 6 specialties
89% reduction in hold times, meaningful gains in satisfaction and revenue
Unnamed Practice (Kemuel Carey)
Reducing hold times and improving appointment scheduling accuracy
81% decrease in abandonment rate, hold times reduced from 11 minutes to 1 minute in 30 days
05 · Leadership
Leadership team
Leadership profiles and professional links from the current Company record.
06 · Company updates
Updates from Assort Health
Recent articles published on Assort Health's official website.
Building Healthcare That Remembers
Read on Assort Health5 Best Virtual Medical Receptionists for Specialty Practices in 2026
Read on Assort HealthHealthcare Call Center AI Agents: Comparison for Specialty Practices
Read on Assort HealthCall Abandonment Rate in Healthcare: Benchmarks and How to Improve It
Read on Assort HealthPatient Registration Automation: How AI Voice Handles New Patient Onboarding End-to-End
Read on Assort Health07 · HAIC coverage
Coverage and analysis
Health AI Central reporting that mentions this Company.
No HAIC coverage is currently linked to this Company.
08 · Official presence
Company sources and channels
Curated official destinations from the active Company record.
09 · Market pathway
Additional Companies in this Market
Other active Companies in the same market, selected alphabetically from the HAIC directory.
Market context
Healthcare Operations & Administration
Companies using AI to optimize hospital operations, automate administrative workflows, improve scheduling, manage healthcare resources, coordinate care delivery, or reduce operational inefficiencies. Includes prior authorization automation, credentialing, billing, care coordination, and AI tools that help health systems run more efficiently.
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10 · Pro research
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Expanded Company research is in development.
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Deeper Company research is coming soon.
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Linked research, clinical, and regulatory source pathways.
Expanded product, deployment, integration, and partnership research.
Record-level provenance and review context.