Buoy AI Symptom Checker
AI-powered conversational symptom assessment and care navigation
Platform · Cloud SaaSCompany source
Company profile
About Buoy Health
Buoy Health is an AI-powered healthcare navigation platform founded to transform how people search for health information and access care online. The company provides a conversational AI symptom checker that asks personalized questions to help users understand what's happening with their health, determine severity, and find the right care option for their specific situation. Unlike traditional symptom checkers that provide vague or alarming results, Buoy's technology delivers clinical insights backed by medical research and reviewed by healthcare professionals including doctors, clinicians, nurses, and therapists. The platform serves over 2 million users per month and has evolved beyond symptom checking to include a comprehensive healthcare marketplace featuring more than three dozen care solutions spanning physical health, mental health, and specialized services. Buoy guides users through their entire healthcare journey—from initial symptom assessment through care selection and follow-up—with the goal of matching people to the most appropriate and cost-effective care options. The company's content is created to be clear and actionable rather than vague and alarmist, with all information backed by clinical research and vetted by medical experts. Buoy Health primarily serves consumers directly while also partnering with employers, health plans, and healthcare providers to improve care navigation and reduce unnecessary utilization. The platform integrates various care solutions including virtual primary and urgent care (HealthTap), musculoskeletal care (Icon Health, Airrosti), and emotional wellness support (Groops), creating a comprehensive digital front door for healthcare access.
Company description Buoy Health official website
Primary marketPatient Engagement & Support
Commercial modelCommercial information available on request
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01 · Operating footprint
Where the Company operates
Company-profile context for clinical focus, customers, deployment, integration, milestones, and partnerships.
Clinical focus
- Dermatological conditions including acne
- Gastrointestinal issues
- General symptoms
- Headaches
- Mental health
- Musculoskeletal conditions
- Pain conditions
- Respiratory conditions including pneumonia and bronchitis
- Rib injuries
- STDs
- Urinary issues
- Vision problems
Who it serves
- Consumers
- Employers
- Health Plans
- Healthcare Providers
Deployment & integration
Cloud Saas deployment with recorded integration context.
Recorded integration context: Airrosti, Groops, HealthTap, Icon Health.
Geographic context
MarketsUnited States
Company sourceOfficial website
Company milestones
Platform expansion
Launched healthcare marketplace with 3+ dozen care solutions (June 2022); Added Eric Bohannon (Humana Regional Medicare President) to Board of Directors (May 2022); Received AWS Health Equity Initiative grant for LGBTQ+ accessibility and inclusion (June 2022); Three new C-Suite hires including CMO, CFO, and CPO (August 2021)
Partnerships
Recorded partners
- Airrosti (MSK care provider)
- AWS Health Equity Initiative (grant recipient)
- Groops (emotional wellness support groups)
- HealthTap (virtual primary and urgent care)
- Icon Health (musculoskeletal support)
02 · Flagship portfolio
Products, workflows, and platform capabilities
Selected source-backed Company products and the available commercial context.
Buoy Health Content Library
Clinician-reviewed health content and medical information
Platform · Cloud SaaSCompany source
Buoy Healthcare Marketplace
Digital health marketplace connecting users to personalized care solutions
Platform · Cloud SaaSCompany source
03 · Research intelligence
Research Intelligence evidence
Publications, preprints, clinical validation, and regulatory records in Evidence Position order.
Evidence position
Publications, clinical validation, and regulatory records connected to this Company appear here.
Research
Publications & preprints
No linked records are currently available.
Clinical validation
Clinical-trial records
No linked records are currently available.
Regulatory
Regulatory records
No linked records are currently available.
04 · Company-reported outcomes
Outcomes and case studies
Company-reported outcomes and customer stories are distinct from linked Research Intelligence evidence.
2M+ users per month
Platform usage and reach
HealthTap
Partnership to provide virtual primary and urgent care through Buoy's marketplace
Providing care to Buoy's more than 2M users per month
Groops
Partnership to bring guided emotional wellness support groups through Buoy's marketplace
Reaching Buoy's more than 2M users per month
Icon Health
Partnership to provide personalized musculoskeletal (MSK) support and resources
Serving users with muscle, bone & joint ailments among Buoy's 2M+ monthly users
Airrosti
Partnership to bring high-value musculoskeletal (MSK) care through Buoy's marketplace
Providing outcome-based MSK care to Buoy's 2M+ users per month
05 · Leadership
Leadership team
Leadership profiles and professional links from the current Company record.
06 · Company updates
Updates from Buoy Health
Recent articles published on Buoy Health's official website.
07 · HAIC coverage
Coverage and analysis
Health AI Central reporting that mentions this Company.
No HAIC coverage is currently linked to this Company.
08 · Official presence
Company sources and channels
Curated official destinations from the active Company record.
09 · Market pathway
Additional Companies in this Market
Other active Companies in the same market, selected alphabetically from the HAIC directory.
Market context
Patient Engagement & Support
Companies using AI to engage patients, provide health education, facilitate peer support, offer AI health coaching, or help patients navigate their healthcare journey. Includes patient communities, AI health mentors, peer support networks, and platforms that empower patients to take an active role in managing their own health.
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Expanded Company research is in development.
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Deeper Company research is coming soon.
Pro Research will introduce expanded technical context, linked evidence analysis, and comparative Company research.
Linked research, clinical, and regulatory source pathways.
Expanded product, deployment, integration, and partnership research.
Record-level provenance and review context.