Awell

Company profile

About Awell

Awell is a workflow orchestration platform designed to help healthcare organizations automate and optimize care delivery operations. The company addresses the operational challenges facing care teams—spreadsheets, burnout, silos, complexity, and fragmented point solutions—by providing a unified platform for designing, deploying, and improving care workflows. The platform enables clinical and operational teams to build automated care flows using drag-and-drop interfaces or natural language AI prompts, without requiring extensive technical resources. Awell orchestrates workflows behind the scenes, integrating with existing tools like EMRs, patient apps, and communication platforms to coordinate tasks across care teams, patients, and AI agents. Awell's approach focuses on three core capabilities: Design (building forms, logic, and workflows), Operate (enrolling patients and executing care flows across multiple channels), and Improve (analyzing workflow performance with detailed visual data). The platform supports patient engagement through SMS, email, AI agents, and patient apps, while providing real-time insights into workflow bottlenecks and performance metrics. The company serves a diverse range of healthcare organizations, from health systems and hospitals to virtual care providers and mental health platforms. Customers include Astrana Health, Workit Health, Perci Health, and multiple hospital systems in Belgium. Awell positions itself as the connective tissue that enables care organizations to move from reactive, fragmented operations to proactive, coordinated care delivery at scale.

Company description · Awell official website