Company profile

Alan

Your health partner that prevents, insures, and supports you daily

Telemedicine & Virtual Care

Company profile

About Alan

Alan is a digital health insurance and wellness company that has reimagined healthcare delivery across Europe and North America. Founded in 2016 as the first new health insurance player licensed in France since 1986, Alan has rapidly grown to serve over 1 million members and 37,000 businesses across four countries: France, Spain, Belgium, and Canada. The company provides an integrated model combining health insurance, prevention programs, and daily care services through a highly-rated mobile application (4.9/5 stars). Alan's platform offers exceptional customer service with 20-second average phone response times and 99% of reimbursements processed within one day, with 70% completed in under an hour. The company's innovative services include the Clinique Alan virtual clinic available 7/7, personalized prevention plans through Alan Play (a gamified wellness program), an online optical center, and access to 80+ healthcare professionals. Alan serves diverse customer segments including self-employed workers (TNS), startups, SMEs, large enterprises, retirees, and students. The company emphasizes prevention and employee wellbeing, helping organizations reduce absenteeism and improve productivity. With 790+ employees and €804 million in annual recurring revenue as of Q1 2026, Alan is valued at €5.5 billion following a €480 million Series G funding round led by Prosus. The company maintains strong regulatory compliance and is supervised by France's ACPR (Autorité de contrôle prudentiel et de résolution).

Company description Alan official website

Mission. Making prevention the new global standard for health.

Primary marketTelemedicine & Virtual Care
Commercial modelCommercial information available on request
Company presenceOfficial website
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01 · Operating footprint

Where the Company operates

Company-profile context for clinical focus, customers, deployment, integration, milestones, and partnerships.

Clinical focus

  • Chronic disease management
  • General health and wellness
  • Mental health
  • Occupational health
  • Preventive care

Who it serves

  • Large enterprises (100+ to thousands of employees)
  • Public sector organizations
  • Retirees
  • Self-employed workers (TNS)
  • SMEs (6-100 employees)
  • Startups and micro-enterprises (1-5 employees)
  • Students

Deployment & integration

Cloud Saas deployment with recorded integration context.

Geographic context

MarketsBelgium · Canada · France · Spain
Company sourceOfficial website

Company milestones

Platform expansion

Series G funding of €480 million led by Prosus in 2025, valuing company at €5.5 billion. Reached €804 million ARR in Q1 2026. Surpassed 1 million members and 37,000 business clients. Launched Shop, Walk, Mo innovations. Signed major strategic partnership with Belfius.

Partnerships

Recorded partners

  • Almerys (third-party payment processor)
  • Belfius (major strategic partnership)
  • Expert-comptable partners

02 · Flagship portfolio

Products, workflows, and platform capabilities

Selected source-backed Company products and the available commercial context.

Alan Employer Platform

Automated HR platform for managing employee health insurance and benefits

Platform · Cloud SaaSCompany source

Alan Health Insurance

Integrated health insurance, prevention, and daily care platform

Platform · Cloud SaaSCompany source

Alan Mobile App

4.9/5 rated health management app with instant reimbursements

Software · Cloud SaaSCompany source

Alan Play

Gamified wellness program driving employee engagement and healthy habits

Platform · Cloud SaaSCompany source

Clinique Alan (Alan Clinic)

Virtual clinic with 80+ healthcare professionals available 7/7

Service · Cloud SaaSCompany source

03 · Research intelligence

Research Intelligence evidence

Publications, preprints, clinical validation, and regulatory records in Evidence Position order.

Evidence position

Publications, clinical validation, and regulatory records connected to this Company appear here.

Research

Publications & preprints

No linked records are currently available.

Clinical validation

Clinical-trial records

No linked records are currently available.

Regulatory

Regulatory records

No linked records are currently available.

04 · Company-reported outcomes

Outcomes and case studies

Company-reported outcomes and customer stories are distinct from linked Research Intelligence evidence.

3x higher employee retention

Companies investing in employee wellbeing

2x more likely to exceed growth objectives

Companies with strong wellbeing programs

10x more likely to maintain lower absenteeism

Compared to industry sector averages

98% of client companies spend less than 2 hours per year managing health insurance

Based on 2023 platform usage

80% of employers observe better team cohesion

Through Alan Play wellness program

+20,000 steps per month per user on average

Alan Play users as of June 2025

50% of members no longer need consultation after Clinique Alan conversation

December 2023 member survey

92% member satisfaction rate

May 2025

20 second average phone response time

90% of cases

99% reimbursements within one day, 70% in under 1 hour

Overall platform performance

TooGoodToGo France

Addressing sedentary lifestyle issues and boosting team cohesion through Alan Play wellness program

Improved team cohesion and employee engagement through gamified wellness challenges

Bleu Libellule

Implementing employee well-being programs to drive business outcomes and ROI

Demonstrated that well-being generates measurable return on investment for 1200 employees

05 · Leadership

Leadership team

Leadership profiles and professional links from the current Company record.

Charles Gorintin

Charles Gorintin

Publishing Director

LinkedIn

06 · Company updates

Updates from Alan

Recent articles published on Alan's official website.

07 · HAIC coverage

Coverage and analysis

Health AI Central reporting that mentions this Company.

No HAIC coverage is currently linked to this Company.

08 · Official presence

Company sources and channels

Curated official destinations from the active Company record.

09 · Market pathway

Additional Companies in this Market

Other active Companies in the same market, selected alphabetically from the HAIC directory.

Market context

Telemedicine & Virtual Care

Companies providing AI-enhanced telemedicine platforms, virtual care delivery systems, AI-powered triage, or virtual health assistants that facilitate remote clinical consultations between patients and healthcare providers. Includes integrated telehealth platforms with AI capabilities for scheduling, triage, and follow-up care.

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10 · Pro research

Coming soon

Expanded Company research is in development.

Health AI Central Pro · Coming Soon

Deeper Company research is coming soon.

Pro Research will introduce expanded technical context, linked evidence analysis, and comparative Company research.

ResearchEvidence analysis

Linked research, clinical, and regulatory source pathways.

CompanyTechnical context

Expanded product, deployment, integration, and partnership research.

MethodSource & review record

Record-level provenance and review context.

Coming Soon