Health AI Central
Peer-Reviewed Publication
JMIR Med Inform2026;14e96515.October 13, 2026Journal Article

Support-Seeking After Market Withdrawal of a Purpose-Built AI Well-Being Tool (Ash): Cross-Sectional Survey.

Caitlin A Stamatis1, Kaylee P Kruzan2, Josh Hsu1, Mark A Ungless1, Thomas D Hull1
1Slingshot AI, New York, NY, United States.
2Feinberg School of Medicine, Northwestern University, Chicago, IL, United States.
PubMed DOI

Abstract

BACKGROUND: Purpose-built AI well-being tools-designed with clinical safeguards for everyday emotional difficulties such as stress, grief, and relationship conflict-represent a growing category of digital mental health support. When such tools are removed from the market, users must navigate alternatives on their own; however, no empirical data exist on where they actually turn. OBJECTIVE: We aim…

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