Peer-Reviewed Publication
Telemed J E Health2026;15305627261493347.October 1, 2026Journal Article

Disparities in Virtual Outpatient Mental Health Care Utilization Among Commercially Insured Children and Adults, 2023-2025.

Dena M Bravata1,2, James M Hudson2, Severin Kibby2, Jonathan Cantor3, Christopher Whaley4, Nicole M Benson2,5
1Center for Primary Care and Outcomes Research, Stanford University, Stanford, California, USA.
2TherapyMatch, Inc. (dba Headway), New York, New York, USA.
3The RAND Corporation, Santa Monica, California, USA.
4Brown University, Providence, Rhode Island, USA.
5McLean Hospital, Harvard Medical School, Belmont, Massachusetts, USA.

Abstract

INTRODUCTION: Early COVID-19 pandemic-era studies documented rapid adoption of telemental health, but current utilization patterns and disparities, particularly among children and young adults, remain poorly characterized since the COVID-19 Public Health Emergency ended in May 2023. The objective of this work was to characterize current utilization of virtual versus in-person outpatient mental hea…

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