Accelerating ambient AI scribe enterprise-scale deployment: Cleveland Clinic's novel approach to health system-industry partnership.

Amy Merlino¹, Abigail Blue², Eric Boose², Beth Meese², Jennifer Owens², Jean Vickers², Alisa Angeloff³, Monica Arnold³, RuiJun Chen³, Madeline Grade³, Phuong Anh Pham-Viernickel³, Benjamin Rosner³

¹Cleveland Clinic Foundation, Cleveland, OH, USA. merlina@ccf.org.

²Cleveland Clinic Foundation, Cleveland, OH, USA.

³Ambience Healthcare, San Francisco, CA, USA.

PubMed DOI

Abstract

Artificial intelligence scribes are increasingly common in clinical settings, but a blueprint for deploying them efficiently at scale is lacking. We share information about the Cleveland Clinic's vendor-health system deployment partnership consisting of four pillars: governance, training and onboarding, support, and real time learning. This partnership enabled deployment and onboarding of over 400…

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