Appropriateness and utility of a clinical decision support system at the digital front door.

Andreia Pimenta¹, Nisha Kini¹, Fabienne Cotte¹, Filipa Dias Lourenço², Miguel Paiva Pereira², Marcel Schmude¹, Athena Lemesiou¹, Stephen Gilbert³, Tauseef Mehrali¹, Micaela Seemann Monteiro², Pedro Flores⁴

¹Ada Health GmbH, Neue Grünstraße 17, Berlin, Germany.

²CUF - Gestão de clientes e de serviços de saúde, S.A., Avenida do Forte, N 3, Edifício Suécia III, Carnaxide, Portugal.

³Else Kröner-Fresenius Center for Digital Health, TUD Dresden University of Technology, Dresden, Germany.

⁴CUF - Gestão de clientes e de serviços de saúde, S.A., Avenida do Forte, N 3, Edifício Suécia III, Carnaxide, Portugal. pedro.v.silva@cuf.pt.

PubMed DOI

Abstract

Digital front doors combining symptom assessment and self-triage are increasingly used, yet real-world evidence on their clinical integration remains limited. This prospective post-market clinical follow-up evaluated a clinical decision support system embedded in routine care within a large private healthcare network. Adults completed a structured symptom assessment before consultation, and both p…

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