Exploring the Role of App Features in Providing Continuity of Care to Users on a Digital Mental Health Platform (Wysa): Retrospective Mixed Methods Observational Study.

Chaitali Sinha¹, Riddhi Thakkar¹, Saha Meheli¹, Dyuthi Dinesh¹

¹Wysa Inc, 131 Dartmouth Street #3, Boston, MA, 02116, United States.

Abstract

BACKGROUND: Despite digital mental health services growing at a rapid pace to address global mental health needs, there exist challenges of low engagement and attrition. Ensuring continuity of care in the digital context can positively impact mental health care delivery and adherence to treatment, helping to establish digital mental health interventions (DMHIs) as a viable option for mental health…

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