Peer-Reviewed Publication
JAMA Netw Open2025;8(10):e2534976.October 1, 2025Journal Article
Use of Ambient AI Scribes to Reduce Administrative Burden and Professional Burnout.
Kristine D Olson1,2, Daniella Meeker3, Matt Troup4, Timothy D Barker5,6, Vinh H Nguyen7,8, Jennifer B Manders9, Cheryl D Stults10, Veena G Jones11,12, Sachin D Shah13,14, Tina Shah15, Lee H Schwamm16
1Department of Medicine, Yale School of Medicine, New Haven, Connecticut.
2Office of the Chief Wellness Officer, Yale New Haven Health-Yale Medicine, New Haven, Connecticut.
3Department of Biomedical Informatics and Data Science, Yale School of Medicine, New Haven, Connecticut.
4Abridge AI, Inc, Pittsburg, Pennsylvania.
5Clinical Excellence Division, CHRISTUS Health, Irving, Texas.
6Office of the System Medical Director Chief Medical Information Officer of Ambulatory Care, CHRISTUS Health, Irving, Texas.
7Department of Family Medicine, MemorialCare Health System, Huntington Beach, California.
8Department of Clinic Informatics, MemorialCare Health System, Huntington Beach, California.
9Department of Surgery, The Christ Hospital Health Network, Cincinnati, Ohio.
10Center for Health System Research, Sutter Health, San Francisco, California.
11Department of Digital Health, Sutter Health, San Francisco, California.
12Office of the Chief Medical Information Officer, Sutter Health, San Francisco, California.
13Departments of Medicine and Pediatrics, University of Chicago, Chicago, Illinois.
14Office of the Chief Medical Information Officer, Biological Sciences Division, University of Chicago Medicine, Chicago, Illinois.
15Division of Pulmonary and Critical Care, RWJBarnabus Health, Newark Beth Israel Medical Center, Newark, New Jersey.
16Department of Bioinformatics and Data Sciences, Yale School of Medicine and Digital and Technology Solutions, Yale New Haven Health System, New Haven, Connecticut.
Abstract
IMPORTANCE: While in short supply and high demand, ambulatory care clinicians spend more time on administrative tasks and documentation in the electronic health record than on direct patient care, which has been associated with burnout, intention to leave, and reduced quality of care.
OBJECTIVE: To examine whether ambient AI scribes are associated with reducing clinician administrative burden and…
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