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Peer-Reviewed Publication
BMC Health Serv Res2025;25(1):777.May 30, 2025Journal Article

Integrated care for people experiencing homelessness: changes in emergency department use and behavioral health symptom severity.

Lexie R Grove1, Justin K Benzer2,3, Maria F McNeil4, Tim Mercer1,5,6
1Department of Population Health, Dell Medical School, University of Texas at Austin, Austin, TX, USA.
2Department of Management, Policy, and Community Health, UTHealth Houston School of Public Health, Austin, TX, USA. justin.k.benzer@uth.tmc.edu.
3Implementation Science Institute, UTHealth Houston, Austin, TX, USA. justin.k.benzer@uth.tmc.edu.
4Quality Department, Baylor Scott and White Health, Round Rock, TX, USA.
5Department of Internal Medicine, Dell Medical School, University of Texas at Austin, Austin, TX, USA.
6CommUnity Care Federally Qualified Health Centers, Austin, TX, USA.
PubMed PMC DOI PDF

Abstract

BACKGROUND: Health care for individuals experiencing homelessness is typically fragmented, passive, reactionary, and lacks patient-centeredness. These challenges are exacerbated for people who experience chronic medical conditions in addition to behavioral health conditions. The objective was to evaluate an innovative healthcare delivery model (The Mobile, Medical, and Mental Health Care [M3] Team…

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