SMS Policy

1. Program Status

Health AI Central is not currently accepting new SMS text-message enrollments. The SMS preferences interface remains visible as a Coming Soon feature, but it cannot collect a mobile number or new consent while enrollment is unavailable.

When enrollment opens, Health AI Central will publish the applicable sender information, eligible notification types, and updated consent terms before accepting any new opt-in.

2. Existing Consent and Future Opt-In

SMS notifications are optional and are not a condition of using any Health AI Central feature or purchasing any subscription. New mobile numbers and new or renewed SMS opt-ins are unavailable until the program launches.

Users who previously consented may still opt out at any time using the methods below.

3. Message Frequency

No new SMS messages are being enrolled through the platform while the feature is Coming Soon. If SMS enrollment launches, message frequency will depend on the notification types a user expressly enables.

4. Message and Data Rates

If SMS enrollment launches, message and data rates may apply. These rates are determined by your carrier and your specific mobile plan. Health AI Central is not responsible for carrier fees, delayed delivery, or undelivered messages. If you have questions about your text or data plan, please contact your wireless provider.

5. How to Opt Out

You may opt out of SMS messages at any time using any of the following methods:

• Reply STOP to any text message you receive from us. You will immediately receive a final confirmation message, and no further messages will be sent.
• Contact us at support@healthaicentral.com to request removal.

6. How to Get Help

Reply HELP to any text message from us to receive assistance information. You can also reach our support team at support@healthaicentral.com.

7. Privacy and Data Sharing

For any existing SMS consent, a mobile phone number and consent record are used solely for the purpose of delivering the applicable notifications. Mobile messaging opt-in data and consent will not be shared, sold, disclosed, or transferred to any third parties or affiliates for marketing or promotional purposes.

SMS messages are delivered via Twilio, Inc., our third-party SMS delivery provider. Twilio processes your phone number solely to transmit messages on our behalf and is contractually prohibited from using it for any other purpose.

For full details on how we handle your information, please review our Privacy Policy.

8. Supported Carriers

Our SMS program is supported by all major US carriers, including AT&T, Verizon, T-Mobile, Sprint, Boost Mobile, and others. Carrier support may vary.

9. Contact Us

If you have questions about our SMS program, please contact us at support@healthaicentral.com.