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Peer-Reviewed Publication
Ann Intern Med2025;178(4):498-506.April 1, 2025Journal Article

Comparison of Initial Artificial Intelligence (AI) and Final Physician Recommendations in AI-Assisted Virtual Urgent Care Visits.

Dan Zeltzer1, Zehavi Kugler2, Lior Hayat2, Tamar Brufman2, Ran Ilan Ber2, Keren Leibovich2, Tom Beer2, Ilan Frank2, Ran Shaul2, Caroline Goldzweig3, Joshua Pevnick3
1Tel Aviv University, Tel Aviv, Israel (D.Z.).
2K Health, New York, New York (Z.K., L.H., T.Brufman, R.I.B., K.L., T.Beer, I.F., R.S.).
3Department of Medicine, Cedars-Sinai Medical Center, Los Angeles, California (C.G., J.P.).

Abstract

BACKGROUND: Whether artificial intelligence (AI) assistance is associated with quality of care is uncertain. OBJECTIVE: To compare initial AI recommendations with final recommendations of physicians who had access to the AI recommendations and may or may not have viewed them. DESIGN: Retrospective cohort study. SETTING: Cedars-Sinai Connect, an AI-assisted virtual urgent care clinic with intake…

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