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Peer-Reviewed Publication
Front Digit Health2025;71509387.January 1, 2025Journal Article

Digital mental health treatment implementation playbook: successful practices from implementation experiences in American healthcare organizations.

David C Mohr1,2, Alexandra L Silverman2,3, Soo Jeong Youn2,3,4, Patricia Areán5, Andrew Bertagnolli6, Jenna Carl7, Tarolyn Carlton8, Neha Chaudhary9, David Cooper10, Shelly DeVito9, Stephanie Eaneff11, Megan Flom11, Valerie L Forman-Hoffman11, Leanna Fortunato12, Karen Franchino13, Andrea K Graham1, Heidi Greenberger14, Jessica Hauflaire15, Benjamin Kaveladze1, Rachel Kornfield1, Kaylee P Kruzan1, Eric Kuhn16,17, Carolyn MacIver18, Frederick Muench19, Regina Misch20, Adrian Ortega1, Lisa Palko2, Derek Richards21,22, Louisa Salhi20, Jonathan Schremp23, Eva Szigethy24,25, Nathan Tatro26, Bethany A Teachman2,27, Trina Histon11
1Department of Preventive Medicine, Center for Behavioral Intervention Technologies, Northwestern University, Chicago, IL, United States.
2Society for Digital Mental Health, Irvine, CA, United States.
3Department of Psychiatry, Harvard Medical School, Boston, MA, United States.
4Reliant Medical Group, OptumCare, Worcester, MA, United States.
5Division of Services and Intervention Research, National Institute of Mental Health, Bethesda, MD, United States.
6One Medical, Alliant University-San Francisco Bay, California School of Professional Psychology, San Francisco, CA, United States.
7Big Health, San Francisco, CA, United States.
8Development & Commercialization, Otsuka Pharmaceutical Inc, Princeton, NJ, United States.
9Modern Health, San Francsico, CA, United States.
10TelaDoc, Purchase, NY, United States.
11Woebot Health, San Francisco, CA, United States.
12American Psychological Association, Washington, DC, United States.
13Care Management Institute, Mental Health and Wellness, Kaiser Permanente, Oakland, CA, United States.
14AbleTo Inc., New York, NY, United States.
15Digital Therapeutics Alliance, Arlington, VA, United States.
16National Center for PTSD, U.S. Department of Veterans Affairs, Palo Alto, CA, United States.
17Department of Psychiatry and Behavioral Sciences, Stanford University School of Medicine, Stanford, CA, United States.
18Adaptive Health, Chicago, IL, United States.
19Feinstein Institutes for Medical Research, Manhasset, NY, United States.
20Kooth Digital Health Services, Chicago, IL, United States.
21SilverCloud by Amwell, Dublin, Ireland.
22School of Psychology, Trinity College Dublin, Dublin, Ireland.
23Digital Health and Engagement, Banner Health, Phoenix, AZ, United States.
24Pediatric Psychology and Psychiatry, Akron Children's Hospital, Akron, OH, United States.
25Department of Psychiatry and Medicine, University of Pittsburgh, Pittsburgh, PA, United States.
26Mental Health America, Alexandria, VA, United States.
27Department of Psychology, University of Virginia, Charlottesville, VA, United States.
PubMed PMC DOI PDF

Abstract

INTRODUCTION: Digital mental health treatments (DMHTs) have begun to be implemented in some healthcare systems across the United States. These implementations are conducted as business arrangements. Thus, information on successful or unsuccessful implementations is not published or disseminated. This slows progress, as experiences and learnings are siloed within each organization, hindering or pre…

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