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Peer-Reviewed Publication
Clin Diabetes2024;42(4):497-504.January 1, 2024Journal Article

From Surviving to Thriving: A Qualitative Study of Adapting Telehealth Systems for Specialty Diabetes Care Across Four California Medical Centers.

Sarah C Haynes1,2, Miriam Sarkisian1, Aaron B Neinstein3,4, Jenise C Wong5, Polly F Teng6, James P Marcin1,2, Stephanie S Crossen1,2
1Department of Pediatrics, University of California Davis, Sacramento, CA.
2Center for Health and Technology, University of California Davis, Sacramento, CA.
3Department of Medicine, University of California San Francisco, San Francisco, CA.
4Notable, San Mateo, CA.
5Department of Pediatrics, University of California San Francisco, San Francisco, CA.
6Department of Medicine, University of California Davis, San Franciso, CA.

Abstract

Telehealth continues to play an important role in specialty diabetes care, but there are variations in how this care is delivered. This article reports on clinician and clinic staff perspectives on providing specialty telehealth diabetes care at four large academic medical centers in California and provides several key recommendations for optimizing telehealth-delivered diabetes care.

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