AI-Led Mental Health Support (Wysa) for Health Care Workers During COVID-19: Service Evaluation.

Christel Lynne Chang^1,2, Chaitali Sinha³, Madhavi Roy³, John Chee Meng Wong^1,2

¹Yeo Boon Khim Mind Science Centre, National University of Singapore, Singapore, Singapore.

²Department of Psychological Medicine, Yong Loo Lin School of Medicine, National University of Singapore, Singapore, Singapore.

³Wysa Inc, Boston, MA, United States.

PubMed PMC DOI PDF

Abstract

BACKGROUND: The impact that the COVID-19 pandemic has had on health care workers' mental health, in particular, cannot be ignored. Not only did the pandemic exacerbate mental health challenges through elevated stress, anxiety, risk of infection, and social isolation, but regulations to minimize infection additionally hindered the conduct of traditional in-person mental health care. OBJECTIVE: Thi…

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