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Peer-Reviewed Publication
JCO Oncol Pract2024;20(4):483-490.April 1, 2024Journal Article

Pilot Study of a Mobile Phone Chatbot for Medication Adherence and Toxicity Management Among Patients With GI Cancers on Capecitabine.

Kelsey S Lau-Min1, Jessica Marini2, Nishant K Shah3, Donna Pucci4, Abigail N Blauch4, Christine Cambareri2, Bethany Mooney4, Parul Agarwal4, Caleb Johnston5, Ryan P Schumacher5, Kyle White5, Peter E Gabriel3, Roy Rosin6, Linda A Jacobs4, Lawrence N Shulman4
1Division of Hematology/Oncology, Department of Medicine, Massachusetts General Hospital and Harvard Medical School, Boston, MA.
2Hospital of the University of Pennsylvania, Penn Medicine, Philadelphia, PA.
3Department of Radiation Oncology, Perelman School of Medicine, University of Pennsylvania, Philadelphia, PA.
4Division of Hematology/Oncology, Department of Medicine, Perelman School of Medicine, University of Pennsylvania, Philadelphia, PA.
5Memora Health, San Francisco, CA.
6Center for Health Care Innovation, Penn Medicine, Philadelphia, PA.

Abstract

PURPOSE: Capecitabine is an oral chemotherapy used to treat many gastrointestinal cancers. Its complex dosing and narrow therapeutic index make medication adherence and toxicity management crucial for quality care. METHODS: We conducted a pilot study of PENNY-GI, a mobile phone text messaging-based chatbot that leverages algorithmic surveys and natural language processing to promote medication ad…

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