Real-world insights from launching remote peer-to-peer mentoring in a safety net healthcare delivery setting.

Courtney R Lyles^1,2,3, Urmimala Sarkar^1,3, Urvashi Patel^4,5, Sarah Lisker^1,3, Allison Stark^4,5,6, Vanessa Guzman⁵, Ashwin Patel⁷

¹Department of Medicine, University of California, San Francisco, California, USA.

²Department of Epidemiology and Biostatistics, University of California, San Francisco, California, USA.

³Center for Vulnerable Populations, University of California, San Francisco, California, USA.

⁴Department of Family and Social Medicine, Albert Einstein College of Medicine, New York, New York, USA.

⁵Montefiore Health System, New York, New York, USA.

⁶Department of Medicine, Albert Einstein College of Medicine, New York, New York, USA.

⁷InquisitHealth, River Edge, New Jersey, USA.

PubMed PMC DOI PDF

Abstract

Peer mentors have been proven to improve diabetes outcomes, especially among diverse patients. Delivering peer mentoring via remote strategies (phone, text, mobile applications) is critical, especially in light of the recent pandemic. We conducted a real-world evaluation of a remote diabetes intervention in a safety-net delivery system in New York. We summarized the uptake, content, and pre-post c…

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