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Peer-Reviewed Publication
J Gen Intern Med2021;36(1):154-161.January 1, 2021Journal Article

A Randomized Encouragement Trial to Increase Mail Order Pharmacy Use and Medication Adherence in Patients with Diabetes.

Bharathi Ramachandran1, Connie M Trinacty2, J Frank Wharam3, O Kenrik Duru4, Wendy T Dyer5, Romain S Neugebauer5, Andrew J Karter5, Susan D Brown5,6, Cassondra J Marshall7, Deanne Wiley5, Dennis Ross-Degnan3, Julie A Schmittdiel8
1Cohere Health, Boston, MA, USA.
2University of Hawaii at Manoa, Honolulu, HI, USA.
3Harvard Medical School and Harvard Pilgrim Health Care Institute, Boston, MA, USA.
4University of California, Los Angeles, Los Angeles, CA, USA.
5Division of Research, Kaiser Permanente Northern California, Oakland, CA, 94612, USA.
6School of Medicine, University of California, Davis, Sacramento, CA, USA.
7University of California, Berkeley, Berkeley, CA, USA.
8Division of Research, Kaiser Permanente Northern California, Oakland, CA, 94612, USA. Julie.A.Schmittdiel@kp.org.

Abstract

BACKGROUND: Mail order pharmacy (MOP) use has been linked to improved medication adherence and health outcomes among patients with diabetes. However, no large-scale intervention studies have assessed the effect of encouraging MOP use on medication adherence. OBJECTIVE: To assess an intervention to encourage MOP services to increase its use and medication adherence. DESIGN: Randomized encourageme…

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