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Peer-Reviewed Publication
Mhealth2016;215.January 1, 2016Journal Article

Listening with text.

Andrew Altorfer1, Blake McKinney1
1CirrusMD, Denver, CO, USA.
PubMed PMC DOI PDF

Abstract

Asynchronous, text-based patient-physician encounters are highly effective as a first touch point to the health system as they allow experienced physicians to make the first decision on next steps. Results are beginning to come in with patients in Colorado and Texas along five key measures: utilization, re-engagement, compliance, response time, and overall savings.

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