AI Chatbot Suicide Risk Detection and Response: Human Validation Study of the Open-Source VERA-MH Safety Evaluation.

Kate H Bentley^1,2, Luca Belli^1,3, Adam M Chekroud^1,4, Emily J Ward¹, Emily R Dworkin¹, Emily Van Ark¹, Kelly M Johnston¹, Will Alexander¹, Millard Brown¹, Matt Hawrilenko¹

¹Spring Health, New York, NY, United States.

²Harvard Medical School, Boston, MA, United States.

³University of California, Berkeley, Berkeley, CA, United States.

⁴Yale University, New Haven, CT, United States.

PubMed PMC DOI PDF

Abstract

BACKGROUND: Millions of people now use leading generative artificial intelligence (AI) tools (chatbots) for psychological support. Despite the promise related to availability and scale, the single most pressing question in AI for mental health is whether these tools are safe. The field currently lacks a validated, automated benchmark for determining AI chatbot safety in mental health, including fo…

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