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Peer-Reviewed Publication
Confl Health2026May 14, 2026Journal Article

Increased utilization of health care services for non-communicable diseases during the COVID-19 pandemic among refugees in Jordan: a mixed-methods study.

Chiara Altare1,2, Yousef Kakish3, Gabrielle Prager4,5, Ahmad Mobaideen3, Waseem Rihani3, Jennifer OKeeffe4,5, Muhammad Fawad6, Heba Hayek6, Paul Spiegel4,5, Adam Musa Khalifa6
1Bloomberg School of Public Health, Johns Hopkins University, Baltimore, USA. chiara.altare@jhu.edu.
2Johns Hopkins Center for Humanitarian Health, Baltimore, USA. chiara.altare@jhu.edu.
3Headway, Amman, Jordan.
4Bloomberg School of Public Health, Johns Hopkins University, Baltimore, USA.
5Johns Hopkins Center for Humanitarian Health, Baltimore, USA.
6United Nations High Commissioner for Refugees, Amman, Jordan.

Abstract

BACKGROUND: Maintaining routine health services during epidemics and humanitarian crises is instrumental to reduce preventable mortality and morbidity. Given the health service disruptions observed during the COVID-19 pandemic worldwide, we aimed to investigate the evolution of health care service utilization for acute and routine chronic care among refugees in Jordan during distinct phases of the…

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