AI-Enhanced Conversational Agents for Personalized Asthma Support in People With Asthma: Factors for Engagement, Value, and Efficacy in a Cross-Sectional Survey Study.

Laura Moradbakhti¹, Dorian Peters², Jennifer K Quint¹, Björn Schuller³, Darren Cook¹, Rafael A Calvo¹

¹Dyson School of Design Engineering, Faculty of Engineering, Imperial College London, South Kensington Campus, 25 Exhibition Road, London, SW7 2AZ, United Kingdom.

²Institute for Technology and Humanity, University of Cambridge, Cambridge, United Kingdom.

³Department of Computing, Faculty of Engineering, Imperial College London, London, United Kingdom.

PubMed PMC DOI PDF

Abstract

BACKGROUND: Asthma-related deaths in the United Kingdom are the highest in Europe, and only 30% of patients access basic care. There is a need for alternative approaches to reaching people with asthma to provide health education, self-management support, and better bridges to care. OBJECTIVE: This study aimed to examine patients' interest in using a chatbot for asthma and to identify factors that…

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