Health AI Central
Peer-Reviewed Publication
J Am Med Inform Assoc2026;33(5):990-999.May 1, 2026Journal Article

Comparing ambient scribes: a randomized crossover clinical trial addressing ambient scribe technologies' impact on physician burnout.

Anand Chowdhury1, Michele Casey2, Jonathan Wilson3, Kathryn I Pollak4,5, Benjamin A Goldstein3,4, Armando Bedoya1,3,6, Eric G Poon1,2,3,6
1Department of Medicine, Duke University School of Medicine, Durham, NC, 27708, United States.
2Duke Primary Care, Durham, NC, 27708, United States.
3Department of Biostatistics & Bioinformatics, Duke University School of Medicine, Durham, NC, 27708, United States.
4Department of Population Health Sciences, Duke University, Durham, NC, 27708, United States.
5Cancer Prevention and Control, Duke Cancer Institute, Durham, 27708, United States.
6Department of Health Technology Solutions, Duke University Health System, Durham, NC, United States.
PubMed PMC DOI PDF

Abstract

OBJECTIVE: This study aims to compare the effectiveness of 2 ambient AI scribe technologies in reducing physician burnout, improving workflow satisfaction, and enhancing documentation efficiency through a randomized crossover trial. MATERIALS AND METHODS: An open-label randomized crossover trial involving 160 outpatient clinicians was conducted at a tertiary academic medical center. Volunteers we…

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