A Program Evaluation of Virtual RNs.

Edward Olszewski¹, Ryan J Shaw, Kay S Lytle, Joni L Watson

¹Author Affiliations: Process and Technology Manager (Dr Olszewski), Cerner Acute Care, Ascension Technologies, St Louis, Missouri; Associate Professor (Dr Shaw), Duke University School of Nursing, Durham, North Carolina; Chief Nursing Informatics Officer (Dr Lytle), Duke University Health System, Durham, North Carolina; Consulting Associate Faculty (Dr Watson), Duke University School of Nursing, Durham, North Carolina; and Chief Vision Officer (Dr Watson), The Creating Collective, Rockwall, Texas.

PubMed DOI

Abstract

To support the nursing workforce and improve patient outcomes, the Duke University Health System implemented a virtual RN (VRN) program and evaluated its impact on 3 nursing units across 3 hospitals. Initial results indicate that the VRN program helped reduce length of stay and associated resource utilization. However, it had limited effects on patient satisfaction and clinical outcomes, such as h…

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