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Peer-Reviewed Publication
J Med Internet Res2025;27e71211.June 25, 2025Journal Article

Using a Multilingual AI Care Agent to Reduce Disparities in Colorectal Cancer Screening for Higher Fecal Immunochemical Test Adoption Among Spanish-Speaking Patients: Retrospective Analysis.

Meenesh Bhimani1, R Hal Baker2, Markel Sanz Ausin1, Gerald Meixiong1, Rae Lasko1, Mariska Raglow-Defranco1, Alex Miller1, Subhabrata Mukherjee1, Saad Godil1, Anderson Cook1, Jonathan D Agnew3, Ashish Atreja4
1Hippocratic AI, Palo Alto, CA, United States.
2WellSpan Health, York, PA, United States.
3School of Population and Public Health, University of British Columbia, Vancouver, BC, Canada.
4University of California Davis Health, Davis, CA, United States.

Abstract

BACKGROUND: Colorectal cancer (CRC) screening rates remain disproportionately low among Hispanic and Latino populations compared to non-Hispanic White populations. While artificial intelligence (AI) shows promise in health care delivery, concerns exist that AI-based interventions may disadvantage non-English-speaking populations due to biases in development and deployment. OBJECTIVE: This study a…

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